Ulysses S.
Great customer service
Great customer service
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ulysses S.
Great customer service
Monica M.
These perfumes are the best! Really do smell like the originals and the scent lasts me all day. Great customer service as well, I received a bottle that was leaking and they sent me a replacement right away. I very highly recommend buying from them!
Familia B.
Customer service was awesome! My order was damaged due to delivery, I reached out for help & received help to resolve the issue right away. Customer service responded immediately to resolve my issue. I love it, keep up the great work!
Kimo
Good customer service and alt crystal is very great
Mike S.
Forgot to enter the promo code when I place the order. Message them and they fixed it right away awesome service
Elaine C.
I had order 3 bottles of perfume, and when I received them I was super excited to try and when I open the package one of the bottles had leaked all over and lost product. So I emailed ALT and explained what had happened and sent pictures this was in the evening and when I woke up the next morning I had emailed from ALT apologizing and explaining what happens in shipping with weather conditions a bottle can combust. And they quickly sent me a replacement bottle.I call that excellent customer service and quick response. I will definitely be ordering more.
Nikhil M.
Great smelling cologne. Crystal 23 is indeed a strong smelling extrait de perfume!
Janet K.
I was sent an incorrect order. I contacted support and after sending them photos and order number I could never get a response back. I waited a few days and sent a new request to support with all of the needed information. The issue was resolved immediately.