Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,713 reviews with 5 stars · Clear filters
Mare
I accidently received the wrong 3 bottles of fragrance. I contacted customer service and received a response within 24 hours. They quickly fixed the issue and sent out the correct bottles of fragrance and told me to keep the incorrect ones due to their error. I love all the ALT Fragrance products that I have received in the past and how they handled my situation made me want to share with everyone I know to use this company. Happy Customer! :-)
Beth
I sent an email expecting to be answered back with an automated response just like everyone else. I was wrong. I felt heard. And I had everything that I addressed answered thoroughly. I love everything about ALT. The product, the customer service, everything! Thank you for making me feel heard.
Jasmine C.
I love ALT and usually never have any issues. This time I received the wrong order, but it was corrected via email in less than a few hours. I was extremely impressed because I thought it would take longer since order issues are handled via email. I’m a happy customer!
Jasmine V.
Love the scents. I get compliments everywhere I go. And I love the mini size. Fits right into my purse for any occasion
Han L.
After reporting a concern with a product, I found the customer service to be very responsive and easy to deal with.
Jennifer Y.
Very easy to order! Quickly shipped and received our order in 3 days! Had to talk to customer service. Emailed them. Got a quick response. Great company to do business with. We love their products as well!
Tiffany H.
Even though y’all made a mistake, y’all fixed the mistake really fast and replied to my emails really quickly.
Aaron O.
ALT has amazing customer service, is prompt, and offers great-quality products. I will continue to shop with ALT.
