Isaac
Problem Resolved
Help was Smooth and Promtly executed
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Isaac
Help was Smooth and Promtly executed
Reese H.
Very good customer service. I ordered a bottle and it was slightly damaged so they sent me a new free bottle with a $25 gift card.
Ty R.
Great fragrances that smells just like the original, and you will get lots of compliments!
BENJAMIN
Hands down, the BEST customer service I've ever experienced! They answer questions and resolve issues with lightning fast speed! I love Alt's products and they earned a customer for life!
Dale
I ordered the executive 26 and it smells just like aventus. I have the original and I cannot tell the difference. Definitely worth the money. I can’t wait to try the other’s.
W. R.
Great scents and good customer service! I ordered 3 mystery scents from them and they're all incredible. One actually came in with the lid a bit loose and it leaked a bit in the package, not enough for me to be concerned though. But, ALT. Fragrances actually reached out proactively to me a few weeks after my order arrived to make sure I was happy with my order. I didn't expect them to replace anything, but they just asked for a picture of the bottle that had the leak and then they promptly sent me a replacement bottle, even though I definitely didn't expect it. That's great customer service that makes me want to order from them again!
Dana H.
I have purchased several perfumes from ALT. The scents are true duplicates of designer fragrances for a fraction of the cost. I have been pleasantly surprised with the staying power of the scents that I have purchased. I have had two times where a portion of the perfume had spilled out during transit, however, I received a replacement in one instance and a full refund in another instance from ALT. Their customer service is attentive and one of the best that I have had experience with. They want you to be satisfied with your purchases and are very friendly. I will continue to be a repeat customer of ALT. Fragrances!
Gail G.
Great customer service!