Raul M.
Fantastic customer service
Had minor issue with an order and they went above and beyond to correct it. Customer for life.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Raul M.
Had minor issue with an order and they went above and beyond to correct it. Customer for life.
Rachael
I ordered the Novel scent (inspired by Replica's Whispers in the Library). I have yet to test it for wearability/longevity, but upon first spray this smells almost IDENTICAL to the Replica. You get a good amount for what you pay product-wise. I did have the misfortune of receiving the bottle partly empty, as about a quarter of it had leaked out in transit. I sent a message to customer support, and I heard back within 2 days. They were super kind and apologetic, and immediately sent me a replacement bottle for no charge. 10/10 for ALT fragrances for both products and customer service!
Katie
Love how alt fragrance smell and last long. Costumer service is excelent !!!! Replied to me the same day and resolved my problem very fast. Will definetly order again . Thank you Alt fragrances.
Robin J.
I have been using Alt. for the last four years and have always had a wonderful experience. I became a fan of Tom Ford’s Lost Cherry years ago but at nearly $400 a bottle, I needed an alternative. Cherry Smash is the best alternative I’ve come across and I’m not kidding, I get complimented every single time I wear it. This company is totally reliable and has great customer service. I’ll be using them for years to come.
customer
Were quick to respond to me and i appreciate the help on my order
DN
ALT fragrances does a wonderful job of creating clean, vegan, cruelty free replicas of the most popular scents on the market. Their customer service has been nothing short of excellent. I look forward to more purchases in the future.
Carlton
I was very pleased with my customer service experience.
Sean B.
I have made numerous purchases so far. The product is fantastic and the scents are great. My only issue is that the customer service is only through email and VERY difficult to get a response. Other than that, the product is great.