Megan
Alt. made it right
I had an issue with my Alt Crystal bottle, it leaked during delivery because the top wasn't screwed on tight enough & lost a bit of perfume. I took pictures and sent an email to customer support. Lucas responded and was able to resolve my issue, he was kind and understanding! I know mistakes can happen during transit but it was nice Alt was willing to send a replacement ASAP at no charge! I didn't even ask for that. Very happy with my experience and will absolutely recommend Alt fragrances to family & friends!!

