Robin H.
Alt Fragrances have amazing customer…
Alt Fragrances have amazing customer service! Was quick to respond to me and made sure I was taken care of!
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Robin H.
Alt Fragrances have amazing customer service! Was quick to respond to me and made sure I was taken care of!
Christopher P.
I’ve been ordering fragrances from ALT for a while now and I have always had a good experience! Good prices and high quality products!
Brian C.
I placed an order for the wrong Fragrance, I then sent an email, it was answered in very quick time, they exchanged the order for the right one and sent it off on its way.
Consumer
I had a small problem with the delivery and the support was excellent. They answered straight away and find a helpful resolution
Oscar H.
The best customer service ever! Fast and honest company! Will buy more for sure!!
Sue C.
I recently ordered a package from ALT. One of the bottles were broken during transit, saturating the entire package and return label. I reached out to customer service asking if anything could be done. I am so impressed with their customer service. Big shoutout to Lucas and his team at customer support. He responded to me within 30 minutes and sent out a replacement. I didn’t expect a response so fast let alone a replacement shipped out the same day. This is my second purchase and I will continue to order from this company because they really value their customers. Their products are amazing as well as their customer service.
Kimberley C.
I forgot to put in my street address so I emailed customer service. Lucas got back to me right away. He fixed my issue and sent out my product out for delivery. He was so friendly and made the whole process so easy. Superb customer service and because of that I will order again. Thank you Lucas!
Robert K.
Alt Fragrances has some amazing colognes and perfumes at a great price. Their customer service is also fantastic. I had one bottle leak during shipping and once a received the wrong size bottle. Both time I emailed them and they immediately corrected the issue. I can't recommend Alt Fragrances enough. If you have tried their products yet you definitely should.