Justin B.
They are just amazing and stay on top…
They are just amazing and stay on top of any issues if the ever arise.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Justin B.
They are just amazing and stay on top of any issues if the ever arise.
Graciela
Great customer service! I love ALT perfumes.. They are the best! Smell like a million dollars for a fraction of the price!!
Joseph P.
I bought some items then when I went to check my order they were running a sale I didn’t opt for. I emailed to see if they would honor it and within minutes I received a response and a notification of partial refund that honored the sale. Thank you for helping and understanding.
Lynne G.
Fast shipping. Great customer service,
David
ALT’s customer service reached out to me to ensure my purchase was what I expected and if there was anything else they could do to assist with for future purchases. Quick responses and very professional.
Kris N.
Alt is a great fragrance company. I love the frags and the customer service
Tiffany Moore M.
I'm very impressed with ALT Fragrances. When I did not like the fragrance I received, I asked if I could return it for a credit. They gave me the address to return the item and to use any carrier I chose. When I decided that I didn't want to spend the time to go to a carrier, I asked if I needed to return the item and they said, "No, because we don't send a return slip, you do not need to return the item." Very helpful! I will continue to use this company. I just received Stardust, the knockoff to Taylor Swift's scent and LOVE it! Thank you for being very custom service oriented!
Cindy H.
I had trouble receiving the first order I placed. After communicating with support desk online, a new order was placed at no charge and I received it within a week. The communication is to be commended! I absolutely LOVE the product and plan to be a continued supporter of this company.