Eddy De la C.
Customer support was great
Customer support was great. My package was sent to wrong address and they sent me another one to correct address thank you so much.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Eddy De la C.
Customer support was great. My package was sent to wrong address and they sent me another one to correct address thank you so much.
Ivan
Great Customer Service! I had an issue with my delivery, but once I reached out to the team, they responded promptly and resolved the matter right away. I really appreciate a quick response, especially when it comes to corrections. Thank you!
Francina M.
I have tried many Baccarat 540 dupes before from many different companies and I have yet to find one better than Alt’s inspired Baccarat 540 it’s called Crystal no.23 and it is spot on with the scent and last on my skin all day . The shipping is fast and if you have a problem with your package the costumer service reps are very good at resolving whatever issue you may be having. This is now my signature scent . Thank you Alt. Happy costumer 😊
Dr. Young R.
The fragrances at ALT. Are great quality. However, the customer service is even better. I had a small issue with a scent that leaked during shipping. I contacted support and they quickly remedied the situation. That type of service has gained them a lifelong customer. I’ll definitely be referring my friends and family for amazing scents and great customer service.
Steven K.
Excellent support. Great to deal with.
Rhonda S.
Love the fragrances. I had a hiccup with an order and their customer service response was prompt and informative. The order is on its way.
Andy L.
Great products, products smell great to in compare to what they are formulated to. Will continue to use ALT
Smith's
I was frustrated because right after I did the final click on my order I realized I had ordered the wrong size bottle of perfume. I looked for a phone number with no success and ended up sending an email giving the information regarding my mistake in the order I had just sent. I figured I would have to return when I received and then order the correct size. But with the great customer service by ALT. Fragrance, I received an email telling me my order was cancelled. WOW, that is GREAT customer service...that made me so happy. Thank you!!!