Alyssa K.
I received one incorrect item in my…
I received one incorrect item in my order and they addressed the issue promptly and I'm really happy with the outcome. Their customer service is impeccable. I highly recommend them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alyssa K.
I received one incorrect item in my order and they addressed the issue promptly and I'm really happy with the outcome. Their customer service is impeccable. I highly recommend them.
Amenze O.
I loved my new perfumes! I will definitely use this site again!
customer
I love ALT! Their products are spot-on amazing! Their customer service always exceeds my expectations! :) I am a very happy repeat customer :)
Lucy
I received my first shipment, and the bottle had been damaged in shipment. I contacted ALT and it has been promptly replaced with a new one. Great response and service.
Becky G.
To be completely honest I had doubts about this perfume Crystal no. 23. I couldn’t see what all the hype was about. I was proven wrong! I am obsessed, well done ALT. I can’t get enough of this fragrance.
Marilou M.
They are responding to your issues and helping you resolve it. They are quick and providing you answers to questions you have.
Janet B.
I made a little mistake and realized it AFTER I placed my order. I used the Support@ address, and they got back to me with resolution within ten minutes! So not only great fragrances, but great customer service to back it up, if necessary.
Cindy H.
I requested an adjustment to my bill since two days after I purchased two fragrances there was a sale. The representative that responded to my request immediately refunded me 20 percent and made sure that I was satisfied with the resolution! I would do business with this company again in a heartbeat.