Melvin R.
I had a small issue and it was taken…
I had a small issue and it was taken care of quickly and I’m very satisfied!!
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Melvin R.
I had a small issue and it was taken care of quickly and I’m very satisfied!!
Stacy T.
ordered a perfume that unfortunately arrived with a damaged bottle. I reached out to customer service and was immediately impressed by how responsive and helpful they were. They quickly resolved the issue without any hassle and shipped me a replacement right away and I couldn’t be happier with the way everything was handled. Mistakes can happen, but how a company responds makes all the difference—and this team truly went above and beyond. I’ll definitely be shopping here again!
Mitch
I ordered the three cologne package. The product was shipped quickly, however one had leaked. I emailed customer service and they responded within a day and provided a resolution. The colognes smell great as well! Will definitely order from them again.
GEeFunK E.
Honest company. They reply to emails. The Perfume is ultimately awesome for the fraction of the price. Great quality 👌🏿
mazin A.
Great customer service
Consumer
Perfume is great, and customer service is superb. I had a problem with my order and they responded quickly and fixed the problem.
Mrs. V.
One of the perfumes leaked a little bit so I sent an email and got a response the same day. They immediately sent out a replacement. Great customer service.
Rolando G.
Ordered from ALT. Received my order but unfortunately one of the bottled opened in the mail. I contacted ALT.and right away the customer service representative immediately got me squared away and fixed the issue. ALT has a customer in me for life!