Als.comTop outdoor gear and footwear from The North Face, Under Armour, Black Diamond, Mountain Hardwear, Smith, Patagonia, Kuhl, Arc'Teryx, and MSR. Free shipping on every order over $45 and no hassle returns!
Als.com (als.com) has 439 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Equipment & Associations · Springville, Utah
Great
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Equipment & Associations · Panorama City, California
Excellent
Showing 353 reviews with 5 stars · Clear filters
JOHN H.
Al’s has OUTSTANDING service and great prices. The staff are always helpful when you call. They always do whatever they can to help you. Even the shipping department makes sure your order is well packed and protected. Great teamwork!! I made multiple orders this year. ALWAYS great service. Highly recommend AL’s for outdoor gear.
Pamela H.
I had a really great experience with my order. The shoes were accurate and the shipping was as well… It was my first time ordering from them and I was skeptical as I’ve never heard of them and also some bad reviews but as I stated great experience for me plus they had a coupon. The shoes I ordered were literally double the price on some websites. So thank you!!
Justin H.
The in store pickup option is awesome. It is easy to check in and your order is brought to you quickly.
Response from Als.comSep 24, 2021
Hi Justin, thank you for your feedback! We are so glad that you were able to use the curbside pickup option. Hope to see you again sometime soon! Thanks, Al's Team
Robert
The experience with Al's was extremely satisfying. The customer service department was very pleasant and very helpful. Certainly understand the meaning of customer service. Well done!!
Response from Als.comSep 24, 2021
Hi Robert! Thank for you taking the time to give us this awesome shoutout! We will make sure to pass along your kind feedback to our team. Hope to hear from you again sometime soon. Thanks, Al's Team
Greg S.
This was the first time I've used Al's in-store pickup for something that I needed quickly (replacement parts for my bike rack). The order was available when promised and I'm sure I made it out of the store 3x or 4x faster than I would have if I would have had to go in and look for the part myself. The whole process was really easy.
Response from Als.comSep 24, 2021
Hey Greg, we are so happy to hear that you were able to use the in-store pickup so effectively. That is our goal! So, thank you for your feedback. Hope you have been back to get back out on your bike! Thanks, Al's Team
dsjensen
They had a really great deal on air mattresses, so I bought a couple and they delivered them right to my trunk. Great experience!
Response from Als.comSep 24, 2021
Thanks for the great feedback on your recent order. We love a good Flash Sale at Al's! Hope you have been able to enjoy your new mattresses. Thanks, Al's Team
K L.
Purchased the Flash Sale KXONE SUP - and used it today. Everything was in the box, and set up was pretty easy. Would have appreciated directions but YouTube videos of SUP inflation were helpful. The board is incredibly light (important since Bear Lake is down and it is a long walk to the water) and felt stable in the water. Not as responsive as a hard board but more convenient when carrying. Pleased with the value to performance ratio!
Response from Als.comSep 24, 2021
Thank you for the great feedback on your recent order with us for the KXON SUP on our Flash Sale! Hope you have been able to enjoy it out on Bear Lake! Thanks, Al's Team
ltomy
Great on line service I bought a 26” mountain bike fork, run in to a problem my 20% coupon didn’t work so I contacted Al’s asking them if they could help me they give me my discount right away and ask me if a I had any problems to contact them again they would be glad to help, I’m glad I bought my fork with Al’s two thumbs up!!!
Response from Als.comSep 24, 2021
Hello Itomy, thanks for taking the time to give us some great feedback! We apologize that your coupon code did not work at first, but thanks for being patient and working with our Customer Service Team! We will make sure to pass along your kind words. We hope you have been able to thoroughly enjoy your mountain bike this summer! Thanks, Al's Team