AlpinestarsReviews of alpinestars.com

Servizio di consegna veramente pessima. Servizio clienti ugualmente pessimo. Reso,a detta loro, inaccettabile, con tanto di foto a parer mio contestabili e da vergognarsi. Veramente deluso. Consiglio outlet.

Alles Super geklappt!

alles perfekt, schnelle Lieferung, problemloser kostenloser Umtausch / Rückgabe. Alles bestens, sehr zu Empfehlen

Absolutely unacceptable customer service from Alpinestars. It's clear that, in my experience, they do not stand behind their products when there's a legitimate defect. I contacted them about a pair of defective riding pants, and their solution was insulting: a $50 credit, but only if I shipped the defective pants back. So I'd be left without the pants I paid for and with a matching jersey that's now useless to me. For a premium brand that charges premium prices, this is a disgraceful way to treat loyal customers. Instead of taking responsibility for a defective product, they offered a token credit that doesn't come close to replacing the gear or making things right. If you're considering buying Alpinestars gear, keep in mind that if something goes wrong, you may be left fighting for a fair resolution. Based on my experience, I won't be purchasing from Alpinestars again, and I can't recommend them to anyone who expects a company to stand behind the products it sells.

Very disappointed with the customer service. I requested a return label and sent several follow-up emails, but none of them were answered. UPS even came to collect the parcel, but I couldn’t hand it over because I still hadn’t received the return label. The driver was also rude about it, even though the situation wasn’t my fault. Poor communication and a very frustrating experience. I expected much better.

Alles gut organisiert

great service

Zeer tevreden! Alles verliep eenvoudig en snel. Goede service, duidelijke communicatie en een vlotte afhandeling. Aanrader!