Greg W.
Everyone at Alpine ski shop was…
Everyone at Alpine ski shop was extremely helpful and very friendly. A couple of weeks ago I flew from Los Angeles to Spokane on Alaska Airlines. TSA opened my ski bag and obviously didn't close it properly, because when it arrived at the airport in Spokane, my ski bag was shredded the ski clothes I had wrapped around my skis were destroyed and my bindings look like they've been dragged half a mile across concrete. My first morning at Schweitzer, I took my skis with damaged bindings into Alpine Shop and Gary helped me out. He selected the Marker bindings that were comparable to what I had, removed my damaged bindings and installed the new ones at only half the install cost after hearing my story. Thankfully, this was a Tuesday morning and Gary was able to get them done for me in just over an hour, so I could get out and enjoy the beautiful mountain and snow. While I was waiting, I asked one of the sales guys where I could find a drinking fountain. He walked me to the front of the store, went into a storage room. When he came out, he said they didn't have any water, but did have a cold beer and Asked if I wanted that instead. It was only about 9:40 in the morning, but hey, I was on vacation. He handed me a cold Rainier and didn't charge me anything for it. When my skis were ready, Gary had warned me that he suspected the skis may have also sustained some damage caused by TSA and Alaska Airlines. Three days later, a high-speed crash on Upper G3, caused one of my skis to literally break in half just in front of the toe piece. I took the ski into Alpine shop to have the new bindings removed. The Schweitzer Alpine Shop didn't have the Volkl M7 in the length I wanted, so they referred me to their Sandpoint location, where Zach Vollmer was awesome in helping me purchase a new pair of Volkl M7’s and get my bindings mounted. It was a Friday and they were a bit busy, but they still got it done in less than an hour and 45 minutes. While I was looking around the shop, everyone else that worked there was super friendly and helpful. Along with my new skis and mounting, I purchased a new ski bag. The next time I go to Schweitzer, Alpine Shop is the only ski shop I'll do business with. Greg White