Larina V.
Not impressed
Not impressed. I was originally excited because I found an organic cotton top that no other stores had in stock. I ordered, and found that the shipping to me was a $12 charge.....seems extremely high and I do plenty of online shopping and know the average is $7. Now that I've received the shirt, I didn't care for the look on me personally, and decided it was too expensive to not love 100%. I began the return process and learned that all return shipping is the customers responsibility, not really a shocker considering they charged me an arm and a leg just to ship the 1 item that only weighed .5oz. The return shipping cost me $9.10, now looking back, I've lost $21.10 just to try a shirt/lightweight item from this company. It's pretty clear to me that I won't be back for anything....on top of that, no discounts or coupons to use...the shirt was the same price that you'd pay from the actual merchant, and since big box stores don't charge shipping most of the time (especially not marked up $4) it's clear who wins this competition. Sorry to be so blunt, but you need to work on your customer service skills, without the customer there is no YOU. Without any perk or advantage to shop with you, you're irrelevant to put it simply...hope you can make some improvements in the future, but either way, I probably won't see ya. Have a great one!