Kelly R.
I never received my order
I never received my order. I have reached out to their customer service and never heard back either. I will never purchase from them again. Edit: They only reached out to me after I left a review. They told me the item I ordered was no longer available and to pick something else at the same price point. Well no kidding it’s not available it took nearly TWO MONTHS for someone to get back to me. THIS is not solving the issue. I want a refund, not other merchandise from a company I can’t trust that probably won’t show up either…
Response from Alpha WeebsJul 12, 2025
Hello there, I'm sorry for the inconvenience caused. Please contact us at [email protected] or on Shopify Inbox, and we will try our best to solve your issue. I hope you will understand. If there is any issue with the product, we also offer FREE RESHIPMENT, GIFT CARD, and so on.


