🌸Our mission is to produce the perfect blend of Anime X Streetwear X Japanese Culture🔥Anime has given us a way of living. Since the rise of social media, the culture has spread to every corner of the globe. Anime is no more just anime, it's a lifestyle. So, we've started this shop as a UNIQUE, dedicated anime lifestyle store for fellow Weebs and Otakus, people of culture.
Alpha Weebs (alphaweebs.com) has 310 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
310 approved reviews, newest moderated first
Roil
I still never got an item I ordered or my money back. Every time I sent an email I got ghosted.
Response from Alpha WeebsJul 3, 2024
Hello There, I'm sorry for the inconvenience caused. please contact us at [email protected] we will try our best to provide you with the best solution. I hope you will understand.
Dan R.
Took a little while to get here thanks to UPS sending it to another state, but the shirts look awesome. Thanks for the quick help, I got a response within 24 hours.
Response from Alpha WeebsJun 25, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon!
Kayla K.
Customer service is quick to respond, and very kind! I wanted to return an order because I can’t really open it (a coin pouch), but they were sweet enough to send me a free replacement!
Response from Alpha WeebsJun 25, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon!
Lola V.
The customer service department is amazing and convenient one of my favorite places to shop now.
Response from Alpha WeebsJun 18, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon!
Griffin J.
Ordered a shirt recently and had a couple mistakes. But this people were very kind and gave me free replacement. I greatly appreciate what they do and their great kindness.
Response from Alpha WeebsJun 12, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon!
KappaMirko
- Shipment too long - Bad Customer Service - Customer Service lying - First Shipment get lost After two Weeks and i was waiting another three Weeks for a Second Shipment - i Buy XL and the Hoodie was literally S to M Size and After all this Bad Things i Cant wear it...
Response from Alpha WeebsJun 18, 2024
Hello There : ) I'm sorry for the inconvenience caused we have been waiting for your reply/response to our query. we had asked you for confirmation regarding can you please send Us the info about the Size you want to receive along with the accurate Shipping address? But we have never received your reply to that message so we haven't shipped your replacement. Please contact us at [email protected] we will try our best to provide you with better solutions.
Ky B.
Horrible customer service! I ordered my products 3 weeks in advance from when I needed them. I received one shirt and was curious where the rest of my package was. When i reached out they told me that they didn’t have the shirts at their warehouse and that they had to order them from Singapore. They did not contact me to let me know my items were out of stock. When I asked them about this they simply said my items were on the way.They are terrible with communicating with customer service and failed to reach out when they realized they did not have my items in stock. I recently asked for a refund and am waiting to hear back
Response from Alpha WeebsJun 18, 2024
Hello There, I'm sorry for the inconvenience caused, We have tried to contact you AS Soon AS we got to know that your items are out of stock, But we are unable to find your ID, Hence we failed to provide you with this information earlier. I hope you will understand. Please contact us at [email protected] we will try our best to provide you with an accurate solution.
Rossell C.
There was confusion about sizing, but their customer service was very prompt with helping me resolve the issue, they do state in their FAQ that sizing is non western so just be aware of that and you should be fine, if you have any issues the customer service will do their best to help you
Response from Alpha WeebsJun 18, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon!