Alpha Weebs Reviews | Read Customer Reviews of alphaweebs.com

Alpha Weebs Reviews | Read Customer Reviews of alphaweebs.com

Alpha Weebs reviews

310 approved reviews, newest moderated first

Mariestrella
Dec 2, 2024
Horrible quality and service
Requested a refund they took forever to respond. When I was finally able to get the information to return the items they charged me $150 to ship the items back, the original items I purchased was $45 so I vouched for partial refund and only got $13 back don’t waste your time or money the quality of the jackets aren’t worth it.
Response from Alpha WeebsDec 2, 2024
Hello There, I'm sorry for the inconvenience caused, we have already informed you of the reason via e-mail so please once check it out and let us have a reply as soon as possible. please feel free to contact us at [email protected] we will try our end best to provide you with the accurate information. I hope you will understand.
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Minene R.
Nov 12, 2024
Amazing Customer Support
I really liked using this website because customer support was very helpful. I bought a shirt from them for my boyfriend, which was to small. Once I contacted customer support they offered to give me a free replacement for it which I thought was super cool because I've never in my life thought a company would do this so I really appreciated all the effort they put into giving good customer satisfaction. I will be using their website more often in the future.
Response from Alpha WeebsNov 13, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon! Best regards, Alpha Weebs
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Susan K.
Nov 11, 2024
It's been over a month in a half and we…
It's been over a month in a half and we haven't received the product. I tried to email you guys about it and just got that it was on its way. When we look at the tracking it's been sitting in a facility in NY for a while.
Response from Alpha WeebsNov 13, 2024
Hello There, I'm sorry for the inconvenience caused, we haven't received any e-mail from your end, there might be some technical issue. Hence, I kindly request you to contact us at [email protected] we will try our end best to provide you will the best solution. I hope you will understand and reconsider the review.
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Yael
Nov 7, 2024
Horrible Customer Service
Horrible Customer Service, I waited weeks to get a refund and they kept leaving me on read or said they would get back to me "ASAP" and just not give me a return slip or my money back for the cheap product they given me. Wouldn't recommend buying from them they will scam you put of your money best get your shirts off Temu pr Ali Express since thats where they are getting there shirts. Never want to do business with them again.
Response from Alpha WeebsDec 2, 2024
Hello There : ) I'm sorry for the inconvenience caused from our end, we will try to figure out your issue and will provide you with the best solution, please contact us at the [email protected]. I hope you will understand.
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Ruslana F.
Nov 7, 2024
Awful site. Bad communication. Terrible return policy.
My shipping came 3 weeks later once and then separately 3 weeks later the second time and my initial tracking number was wrong so I couldn't even tell if it was on the way Designs are cool but fabric is shoddy Terrible 2 day off communication, lack of clarity on how to handle shipping, back and forth email exchange where I asked a simple question and they couldn't even answer it
Response from Alpha WeebsNov 8, 2024
Hello There, I'm sorry for the inconvenience, but please check your email. We have appropriately followed up on your email and haven't done anything else because we asked you a question by email and you haven't replied yet, so we were unable to proceed. So I kindly request you to check your e-mail and let us have an update so that we can solve your issue with an appropriate solution. I hope you will understand.
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Genevieve M.
Nov 1, 2024
I ordered a necklace and it arrived…
I ordered a necklace and it arrived late. Not only that but they made the hook to clasp at the front, so it looks totally stupid and completely takes away from the necklace piece.
Response from Alpha WeebsNov 3, 2024
Hello There, I'm sorry for the inconvenience caused. please contact us at [email protected] we will try our end best to solve this issue. I hope you will understand and reconsider the review.
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Jerome Williams, J.
Oct 21, 2024
Quality hoodie and embroidery
These hoodies are thick and warm. The stitch and embroidery is beautiful and high quality. Always receiving compliments. Customer service was responsive and helpful resolving a shipping issue.
Response from Alpha WeebsNov 3, 2024
Dear valued customers, Thank you for your Trustpilot reviews! We truly appreciate your feedback. As a token of our gratitude, please enjoy a 15% discount on your next purchase with the code TRUST15. We look forward to serving you again soon!
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Ryan L.
Oct 9, 2024
Overpriced and cheap quality
Took forever and sent me wrong size shirt and the shirts are cheaply made and overpriced for what they are. They didn't want to own the mistake either.
Response from Alpha WeebsOct 10, 2024
Hello there, I'm sorry for the inconvenience caused, Please contact us at [email protected] we will try our end best to solve your issue. Hope you will understand. Kind Regards, AlphaWeebs.
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