Alphamarts.comReviews of alphamarts.com

My experience was the best. The service was prompt. I received my replacement parts within 2-3 days. It was everything that I needed replaced. The customer service was excellent. The turn over time was immediately. Thank you. I love my Gazebo.

This is my experience with customer support for a patio dining set. The product is exceptional but the customer service experience was even more exceptional for these days and times where no one cares. The customer service team answered my emails and took ownership of the problem faster than I've ever experienced. They deserve the 5 stars plus more for their help!! These are the details: Received our 7 piece patio dining set, table and 6 chairs, and proceeded to put it together. Out of the many bolts/bolt holes, one hole was partially blocked internally on one of the left arms of a chair where the bolt would not go all the way in. I contacted Alphamarts customer service who immediately returned my email. When I explained what the problem was, and through a couple more emails for details, they quickly got the process of sending me a whole left arm assembly. I applaud them for being one of the best!

We ordered a patio and chairs set which arrived quickly(through a large home improvement company). The table had some damage probably from shipping. We contacted Alphamart and they were very helpful and sent a new table. It arrived within a few days. I would definitely order again from Alphamart.

Amazing consumer service

Excellent customer service. Very nice product,very sturdy for the price.

We bought two sets of sofas and rockers. The items themselves were well made and very nice. One of the sofas had a duplicate piece. There was supposed to be a part C and part D, however I had two part C and no part D. I contacted them and they were absolutely fantastic. They solved the issue quickly. This is an example of how a company should serve the customer.

We are giving Alphamarts.com 5 stars. We ordered 6 outdoor patio dining chairs and are very happy with the quality. We did have one defective chair. Alphamart has by far the best Customer Service we had to call. First contact was on May 9th and the new replacement chair was delivered 10 days later.

One of the chairs I received had manufacturing mistakes, no pre drilled holes in the metal. After contacting Alphamarts, this was resolved with them sending not just one, but two replacement chairs. The quality of the patio dinning set is excellent, as well as the customer service by Zeke and Tiffany.