Alphamarts.comReviews of alphamarts.com

Great customer support. Purchased 2 umbrellas, one was damaged. Prompt refund and great customer service.

Purchased the furniture, came as described, had problem with one rocking chair bracket supports were missing. Contacted customer service "Yvonne" was very helpful and sent me the missing brackets immediately. Was fully made aware of status of shipment and within week was able to enjoy our new patio furniture. Looks great, assembly fully detailed to make everything fit perfectly. Would recommend to friends and family to get.

Super happy, bought a patio umbrella and absolutely love it. Better than that was I had one question and e-mailed the company and got a quick response from Yvonne, customer service and was impressed how she handled the question. Will definitely be a repeat customer

The ordering process was very easy to complete. The customer service team was awesome they kept me in the loop regarding two out of stock items from my order. In the end I decided to cancel the order because I needed the set before the items were in stock. My credit was processed and received the same day! Practically unheard of. I will do business with this company in the future. Thank you so much!

It is natural for anybody to check the 1-star review first. These are usually written by unhappy, frustrated customers who have received a defective product and have no support from the company or the seller. This unhappy experience is always the result of two factors: one is the defective product and the second, more important, is an impersonal or even non-existent support from the seller. I ordered two pieces of patio furniture, one package came with a problem. The response I received from Alpha Mart was immediate, supportive, and with a genuine personal touch which clearly resulted in a satisfactory solution, a happy customer and a 5-star rating. I will order again from Alpha Mart. Thank you Anna, Tiffany and the valuable supporting team.

The handle on an 8" pan got too close to the gas burner flame and was singed. I contacted product support asking for a replacement handle. They did much better. They send me a new replacement pan! Wonderful product support.

Shipped out 2 replacement parts for patio furniture damaged items quickly and satisfactory. Would recommend!!

Service, Fast resolve to a defect in manufacture. Went above and beyond sending me a replacement chair. They honor there word on warranty. I would definite recommend them.