Alphamarts.comReviews of alphamarts.com

Although the chair came in a slightly dented with a few parts missing, I was able to communicate and get the parts I needed. It was shipped to me and I was able to put everything together. I love the outdoor set!!!

Amazing customer service!

We purchased two sofa sets (total of 2 sofas, 4 chairs and 4 ottomans - 24 cushions covers total). The set up went very well - all required parts were there - and a few extras (!) One of the cushion covers had a couple of small tears along the piping. I sent an email to customer service to see if I could get a replacement cushion cover. They advised that the cushion cover was out of stock now, but said they would like to contact the factory to prepare for me if I was willing to wait. If not, they offered a $20 refund or and $40 coupon for a future purchase. I decided to wait (this was in May) and two weeks ago I received an email telling me my replacement cushion cover was being shipped. It arrived, it's perfect and I'm truly impressed - great follow through!

We ordered a patio furniture set with four chairs, a couch, and 2 ottomans. The delivery came faster than expected and was made of pretty good quality. One of the chair backs had a bent part making it hard to connect to the arm rest piece. We tried calling the customer service line, but were unsuccessful in being able to reach someone and the voicemail box was full (it was right after a holiday weekend though). When calling didn't work, I sent an email and got a response right away. A replacement part was shipped to us and now we are enjoying our new furniture! A few more tips: the cushions need a day or two to fluff up and get more comfortable and when putting the furniture together, do all the screws loosely first and then tighten them

Had an issue with a patio table. They replaced it with no problem. Great company.

Hatte ein Problem mit meinem Sonnenschirm da ein Scharnierhaken gebrochen war. Die Kommunikation zwar sehr schnell und zügig. Habe 10 Haken Kostenfrei zugesandt bekommen. Kann das Unternehmen nur weiterempfehlen. Vielen Dank für die schnelle Hilfe

Outdoor table and two high chairs: Looks nice and well constructed. Comfortable!

Had an issue with a torn cushion. Contacted the the company and customer service replaced it with no problem. Would definitely buy from them again. Customer service 5 star.