Barbara S.
I ordered 4 items from Alpaca Mall
I ordered 4 items from Alpaca Mall. Was charged for 4 items, but only 3 were shipped with a packing slip indicating 4. The most expensive item was the one not shipped. I got no response to my e-mails demanding the missing item or refund. Also when I ordered the items, the seller indicated free international shipping, but charged me for the shipping never the less. The company is dishonest so beware or you will be ripped off.
Response from AlpacaMallMay 23, 2019
We want to send you a warm greeting from Alpacamall.com and thank you for your contact. Our company apologizes for the inconveniences this may have caused. We do not want to excuse ourselves with explanations, because we value and respect the times and commitments with our clients. We are working really hard to improve our products and give our costumers the best service we can. We are available for any clarification or help you need.



