Jacob M.
Customer Service that goes Above and Beyond!
When I ordered the product, it was on back order, so I knew it would arrive a bit late. What I didn't expect, was the company to throw in a free alpaca beanie as a consolation for waiting so long. Thanks! I love my new hoodie and hat!
Response from Alpaca CollectionsOct 31, 2025
Thank you so much, Jacob! We’re thrilled to hear that you’re happy with your hoodie and hat — and that our small gesture made the wait worthwhile. We always strive to make every experience a positive one, even when delays happen. Your kind words truly mean a lot to us, and we look forward to serving you again soon! Warm regards, The Alpaca Collections Team



