I would rate this company a zero. It was a hard pressure sale and she charged my card quickly and in a few minutes. I said no. She transferred to another hard seller. And then another. I asked for a refund each time. Had not been 2 minutes. My credit card statement has not been credited. I disputed it to the credit card company. DO NOT fall for them. They are truly scam artists hiding behind a so called travel company. It truly is a scam.
CM
Christina M.
SCAM
SCAM! Do not listen or buy anything they say. The prices for hotels on their site are higher than a site like booking. They will upsell you if they can and promise you “free” trips. They are not fee-you end up paying hundreds. Run from them and block their number.
SA
Sam
Great hotel discounts and friendly…
Great hotel discounts and friendly customers service.
IC
Irene C.
⭐ WARNING
⭐ WARNING: "Aloha Hawaii Tours and Travel" Shady Webinar Tactic Exposed!!!
Do not let this Google profile fool you. Aloha Hawaii Tours and Travel uses a highly deceptive structural tactic: they deliberately route their aggressive, online Zoom sales webinars through the exact same physical business address and profile as their local sightseeing bus tours. They do this intentionally to hide their predatory travel club complaints behind generic, positive reviews left by regular, unsuspecting local tourists.
During their online webinars, the Aloha Hawaii Tours and Travel sales team tag-teams attendees and deceptively leverages the name and A+ BBB rating of an unrelated corporate network (Arrivia) to build false trust and force high-pressure contract signings.
If you try to exercise your legal consumer protection rights to cancel within the 24-hour statutory cooling-off window, their support team (including reps like Kelvin) will explicitly refuse your refund. They aggressively weaponize an internal "all sales are final" clause, but a company's store policy cannot legally waive or override your statutory right to rescind a contract induced by misrepresentation.
If you were trapped by an online webinar run by Aloha Hawaii Tours and Travel, protect yourself immediately using these active legal channels:
CITE THE ACTIVE FEDERAL LAWSUIT: This company is currently the defendant in an active federal class action lawsuit in the U.S. District Court for the Northern District of California: Palma v. Aloha Hawaii Tours, Inc. (Case No. 5:26-cv-01208) for predatory, deceptive, and illegal marketing practices. Give this exact federal case citation to your bank to instantly escalate your dispute.
FILE FORMAL COMPLAINTS: Immediately lodge official consumer fraud complaints with the Hawaii Better Business Bureau (BBB) and the Hawaii Department of Commerce and Consumer Affairs (DCCA) Office of Consumer Protection.
LOCK DOWN YOUR BANK ACCOUNT: Contact your bank's fraud department. If you used a Visa Debit card, demand a manual chargeback for "Services Not Rendered / Contract Rescinded." Explicitly instruct your bank to place a permanent Merchant Token Block and opt out of the Visa Account Updater (VAU) service specifically for this merchant so they cannot automatically bridge over to bill a replaced card number.
Stand your ground, expose their dual-identity tactic, and hold this predatory webinar operation accountable!
KC
Kristal C.
SCAM
EVERYTHING THIS COMPANY SAY IS A LIE!! DON'T FALL FOR IT
MP
Myllette P.
I love Aloha Hawaii.
I love Aloha Hawaii.
We use them very often especially with car rentals they saved us over 500$ on reservations. And they ALWAYS contact us with deals! We currently have a 5 year membership and the way we pay for it, it’s almost paid off and we haven’t even been members a year yet.
KS
Krysti S.
I attended an Aloha Hawaii Tours &…
I attended an Aloha Hawaii Tours & Travel Zoom presentation in August 2026, and I wanted to share my experience so other people understand what the promotional offers actually looked like for me.
I was offered a 4-night cruise for attending the presentation, plus a $100 reward specifically for using a tablet or computer instead of my phone during the presentation.
After completing the presentation, I went to activate the cruise and learned that it wasn’t simply a free 4-night cruise. There was approximately a $50 nonrefundable activation/processing fee, and then the certificate states that the cost is $258.96 per person ($517.92 per couple). It is also limited to specific itineraries, weekday departures, an entry-level cabin, availability, and additional charges can apply for certain dates. I also had to pay the activation fee before being able to see the actual available cruise options.
The $100 reward was also not what I expected. I received 100 “Reward Dollars” through Shopping Reward Center. Their own FAQ states that “Reward Dollars aren’t quite cash” and explains that they’re promotional rewards used to access discounts.
For example, one of the offers I found was $5 off a $50 Olive Garden gift card. Other offers showed similar small discounts. So this was not $100 that I could actually spend like a $100 gift card or $100 credit, which is what I personally expected when I was told I would receive a $100 reward for using a computer/tablet for the presentation.
During the sales presentation, I was shown examples of deeply discounted travel, including weeklong vacations around $500, and was offered memberships ranging from $999 for 3 years to $4,999 for a Legacy membership, with annual fees.
I spent some time afterward comparing hotel prices myself. To be fair, I did find savings, but they were nowhere near as dramatic or consistent as I expected from the presentation. Most of the hotels I checked were anywhere from about $9 cheaper to less than $100 cheaper than prices I could find elsewhere. One Mission Bay hotel I was already considering was the best deal I found and came out less than $200 cheaper for the stay.
I’m not saying there are no discounts or that nobody will find value in the program. There clearly can be savings. I’m simply sharing exactly what I experienced because I’m very glad I compared multiple real-world prices and looked closely at the promotional terms before spending thousands of dollars on a membership.
My advice is to compare several hotels and dates you would actually book, look closely at what the promotional “rewards” actually provide, ask about every fee and restriction, and read everything carefully before purchasing a membership or paying an activation fee.
CT
Cherished T.
Same price as Priceline or Expedia
Same price as Priceline or Expedia. Shows a bunch of better prices, but they are not. They do not exist.