ALOGICReviews of alogic.co

The Customer support was fantastic. Very helpfull.

good tip, helpful, and supportive

Great products and service.

A 50cm USB cable failed on a battery pack. I am not if it was through poor quality or rough handling. I reached out to Alogic asking what the replacement price would be. I thought that I would purchase a spare as we have 2 of these batteries. Hansal got back to me very quickly. He shipped a replacement one for free. It arrived today 21st August. Extremely happy with the service.

Was timely and with pertinent follow ups that were important to get the issue resolved.

Aatish was very helpful in assisting me with set up...start to finish with great attention to detail. A true asset to Alogic. Thank you!

I had some connectivity issues with my 32" 6K Alogic touchscreen monitor and called Alogic support to figure out the cause of the issue. Aatish answered my call and proceeded to efficiently and courteously help me out; after a quick few minutes we figured out that I had been using the wrong type of USB-C cable this whole time and we got the issues resolved post haste. I give my experience with Alogic customer support a 10 out of 10 possible points and want to give a shout out for the great job done by Aatish!

I experienced a compatibility difficulty with your SD card reader and was unable to solve the situation so emailed your contact site. Hansal replied promptly with a suggested course of action in clear, easy to understand language. After following the advice given I was able to understand the likely cause and successfully solved the situation. It was a nice change to get such prompt service and for it to be in a form that non computer types like me can fathom. Thank you