ALOGICReviews of alogic.co

Stay away from this company. They don’t stand by their product and do not accept refunds. You’ll regret it.

The refund policy is a big lie. It has been two months since I returned the item, and I have not received my money back yet. I followed up with them too many times, and each time I received an AI message saying they were working on the refund. I ended up calling the bank for the back charge. I do not recommend this brand at all.

J'attends depuis 2 mois le remboursement d'un écran. Alogic me répond à chaque fois que ca serait fait sous 3-5 jours mais ils ne respectent pas leur engagement.

absoluter Schrott. Monitore schaffen kein weiß. Warenrücknahme absoluter Horror. NIEMAND sollte hier kaufen. nichtmal testweise. Ihr werdet die sachen nie wieder los.

Battery arrived faulty - Alogic requested multiple videos showing the battery losing charge and getting hot (how am I supposed to show that in a video???) Then when the battery was sent back, I have been waiting almost two months to receive the replacement. When asked for an update, Alogic continue to tell me it will "arrive as soon as possible". Awful experience, don't recommend. Go to Anker instead - Great products and quick delivery.

The worst company ever! I purchased a 40" screen on 24 January; nothing during the ordering process tells you this is on back order! I emailed 14 days later and was told it was, in fact, on pre-order and that I should see it at the end of the third week of February. Today is 9 March, and I still have no screen, nor have I had any communication from A Logic!!! Very poor indeed

Make sure you really want it if you're going to order from them. Worst customer service ever. I ordered a monitor during the Black Friday sale as a Christmas gift. Due to unforeseen circumstances, I needed to return it. It was unopened and in the original packaging (verified by photos). They would not make any exception to their 14 day return policy. It had been 23 days, so 9 days past the policy, not months. It is still a current product that they are selling. Absolutely horrible customer service experience. Who doesn't need some extra time during the holidays? I would never order from them again. Go with a retailer that cares about their customers, not their bottom line.

Furchtbare Kommunikation. Ich wollte einen Artikel zurückschicken und habe mich über den Support bzgl. der Rücksendung gemeldet. Diese versicherten mir, dass sich innerhalb von 2 Tagen jemand bei mir meldet. Dies geschah nie. Über den E-Mail Support musste ich den gesamten Fall wieder aufrollen und wurde anschließend erneut ignoriert. Das ganze ist jetzt über eine Woche her...