All USA ClothingReviews of allusaclothing.com

Excellent customer service. I reached out with a question and the team got back to me with the information I needed quickly. Will absolutely come back when I need more

All USA Clothing is an amazing company. The employees there go above and beyond to really help their customers. When I emailed them I got a response back so quickly, even when I called the company they were so helpful. Stephanie was amazing and really cared about helping me. I will buy from them again, and the best part is the clothing is made in the USA. Thank You

I wish all companies were run like this one ! I was greeted over the phone by a young woman that had only been employed there about 3 months. I described what I was looking for (a light wind shirt to wear under a black down vest while skiing). She directed me to the page, and it gave me about 8 choices. I saw exactly what I was looking for and chose the white in color wind shirt. She emailed me within the hour , said that white was no longer an option, would I like to pick another color ? I looked at Amazon before calling her back to see if I could find the same shirt. I was close but not exactly. I called back (different person answered) and said, " no thanks". She asked me if I could wait just a minute , so that she could speak with the owner. She came back and gave me two other options of the color stone, and the owner sent me an email with his phone number! So, I called him, because that hasn't happened to me in decades! Sure enough, he answered had both items side by side, gave me a great description and my purchase order was back in bed. As a 74-year-old male, I know we can be a little fussy at times. But this is the way I wish all my transactions were treated with a real personal touch. The employees were trained well. They made you feel like your business was important to both you and them. I got off the phone feeling really good about dealing with an informed employees (3) on a great quality American product.

Michael and Stephanie were both great, went out of the way to make my order happen. Thanks again, customer service means the world to me

Worst customer service EVER!! She was rude, dismissive and would not let me speak at all. I was told they have no idea when my order would ship. The next day my order was cancelled because they KNEW it wouldnt ship by Friday. Lol I did NOT ask for them to cancel my order. The bottom line is the customer is LAST. STAY AWAY Response to their reply: it was Stephanie who wouldnt let me speak at all. It was up to ME to decide if I wanted to cancel my order and not wait. Not up to them! During the initial chat Stephanie could have said "if your order doesmt ship soon please call us and we will refund you directly. " That was never offered. They openly admitted to having no idea when it will ship. But all of a sudden they knew it wouldnt be soon enough for me. At no point did they offer an apology for cancellimg my order without my request. At no point did they offer to refund directly if i wanted. At no point did they let me speak. I have worked customer service and that is not it. When i wanted an eta they couldnt provide one. When they wanted one, they got it. Then didnt tell me and offer a refund. They cancelled it on their own. Again no apology. No asking the customer. I asked the same question over and over for clarity and the respomse was like a robot. 3 to 5 days. Is that from today or order date? 3 to 5 days. So friday? 3 to 5 days. So by next tuesday? 3 to 5 days. Once i realized their customer service was a joke i knew not to go through them for a refund if i chose. Btw i ordered the same pants from Amazon and will arrive tomorrow. There is a reason you are a small business. Lol. You asked if wanted to cancel. I said no. I said i wanted to wait til friday. The end. You cancelled anyway. Again. Horrible customer service. Stay small.

I've had consistently terrific experiences with AllUSA. I love their Camber shirts, and must have about a million of them. Well built, long-lasting. Every so often, there is a problem with a shirt -- it happens at all sellers -- and AllUSA has always bent over backwards to make it right. I have purchased for years, and will continue for years.

Incredible reactive customer service . Better than LL Bean level . I’m impressed

poor customer service... be aware if you want to return the product or have any other problems, they will not solve it... opportunistic approach... I will never buy anything else from them.