customer
I get notices of selections late
I get notices of selections late. This time Alltrue picked choices I would NEVER have wanted. Even when I get a notice in time, items have already been sold out and I once again do not get my choices. Since changing from Cause Box to Alltrue I do not feel I get value for what I pay per box. And I do not care for most selections offered. Too much skin care, makeup and too few household or accessory items. While items appear to be undamaged, the decorative box arrives and is too damaged, dirty outside to re-use for storage.
Response from AlltrueMay 18, 2026
Hi, I am so sorry to hear of any issue receiving your customization notices. I see you have recently been in contact with our Community Support team, and I hope we were able to assist. However, should you still have any questions or issues, please be sure to email our team again at [email protected]. Xo, The Alltrue Team



