Diane
Alltrue is the only subscription box…
Alltrue is the only subscription box I’ve joined. I truly enjoyed receiving the box early on. I stuck with Alltrue through the restructuring. However it’s been mostly downhill for me since. Items being sold out within hours of being able to customize, makes one wonder if the item was available to anyone? Mistakes in delivering wrong items, then not being able to obtain what I originally ordered. Another time not being able to deliver earrings, I was very excited to receive. Instead a random item delivered, nothing I would ever select. All of these things require time and effort to resolve. The resolution however is less than satisfactory. The last box I received I ordered a woven bag, valued at $120 … it is the cheapest quality, possibly valued at $18? Clarity was lacking when the Bloom box was advertised. I thought it was a different subscription. When it kept appearing in my email I did a live chat to get clarity. Kat was very helpful in pointing out that it was indeed my Spring box. By that time items were sold out. I will not be renewing my subscription, as the fun is missing from my experience. However I wish your company much success going forward. Diane Grant