AlltribesReviews of alltribes.com

My mistake I did not realize it would be a merchandise credit and not a refund. I found your email in my spam folder. Your website says If for any reason you are not satisfied with your purchase Return it undamaged, within 15 days, for a 100% Merchandise Store Credit, on it's purchase price. No Questions Asked, You are the final Judge. And I believe I returned the item undamaged within 15 days and it was $51 not $44. I

On Feb 16, 2004, I purchased 1/4 lb. sleeping beauty turquoise stones. I received the order in 3 days, which is very nice. However, the web page states "20% OFF Plus Get Additional FREE SHIPPING On Orders Over $50". I received the free shipping but did not receive the 20% discount. I called and spoke with a gentleman who stated the discount does not apply to turquoise stones and that it had not been posted yet. He stated he would give me the 20% discount. The following day, there was no discount so I called again and spoke with the owner, Richard. He also stated turquoise is not discounted. I mentioned that's not what the web page states. He said it states the discount only applies to jewelry. I don't see that anywhere on the web page! He was not at the office and would not discuss it and abruptly hung up on me. If it states the discount is for jewelry only, it is well hidden. I have placed the order, made 2 phone calls, I must make a 3rd call in 3 days to resolve this. From the tone of the owner's voice, he didn't sound too cooperative. I may have to return this order. Please beware of what you order! I was hoping to find a company that I can begin doing business with on a regular basis. This company has demonstrated poor customer service and argumentative phone representatives. It is clear that my business is not important to Alltribes Indian Art. If I receive good, honest customer service, I will be loyal for life. Alltribes Indian Art has yet to earn that loyalty.