Allstate Identity ProtectionReviews of allstateidentityprotection.com

login is insufficient

I was desperate and in need of assistance and was happy to find help. I was disappointed in the pace my case has moved and felt like a lot of information and assistance could have been handled months ago. After 6 months all necessary information was requested and submitted-this should have been completed in first contact. I am no expert in this, but felt at times there was a lack of urgency and inaccurate information related to the actions I need to take. I spent tremendous time chasing information even after power of attorney was submitted. I thought I would receive more help from subject expert to explain what the process and steps involved. My credit bureau reports were repeatedly fraudulently unfrozen and I was offered no real assistance on how to manage this. Some responses were not what I consider timely and way too much dependence on emails, downloads and scanned documents. I never was able to get document transfer to work and it is not realistic to expect customers to handle all business electronically. Not sure if your representatives are overworked or are under time limits, but felt more decisive action, more urgency and better explanations were needed. I have been notified my case is closed and 30 days for credit bureaus to respond to me, but I am still receiving notifications for fraudulent inquiries and feel no closure. I am convinced financial institutions, law enforcement, credit bureaus, credit card companies, FTC, legal system and postal service are complicit in their approach to identity theft and without prosecution and it will continue. I see a lack of effort on all fronts-only payouts and data collection.

I was contacted promptly after submitting my dispute of a hard inquiry. I was told as well as emailed all the steps to take. Once again contacted, this time by a specialist, and Brandon not only gave me all the info again but then assisted me in calling the company that did the inquiry and helped me straighten things out

There is no unsubscribe button on thie add sent to me

I received an email that there is some risk. I clicked on the login link and it took me to a page that was not secure so I went back and tried again. I got a secure page that said "Signing into Allstate Identity Protection failed." when I had not yet tried to log in. This is not the first time I have had this kind of trouble.

I NEVER ASKED FOR THIS COVERAGE SOME SCAMMING HEALTH INSURANCE SALESPERSON ADDED IT TO MY BILL WITHOUT MY PERMISSION. I HAVE ASKED REPETEDLY TO HAVE IT REMOVED

Professional and quick to fix fraud attack on my credit.

On 10/20/2023 my wife and I had our identities stolen and several of our financial accounts were attacked. Allstate "Identity Protection" totally missed EVERY compromise and CONTINUES to report our risk as "low". Thank God we also had a free LIFELOCK subscription that the Louisiana DMV provided (after that department was hacked). LIFELOCK caught every infraction and notified us of the corrective measures to take within minutes of the compromises. I still can't believe after 6 weeks of the initial attacks that Allstate is still CLUELESS!