Sharon
Very underwhelming
Very underwhelming. Got it as part of a corporate perk, not sure it's worth even the extra taxes I have to pay for it! Took ages to try and register all the accounts (not sure I managed to do that after eight months), and then you have to wade through your entire internet history to understand what's important. It sends me lots of cryptic texts, and then when you log in, it takes forever to figure out what's different. Once I freaked out that my banking details have changed, but after logging into my account, couldn't see a single change (nor did I get an alert from the bank as would have normally happened). Terrible UX, so ultimately I ended up ignoring everything. Fingers crossed nothing happened in the meantime!
Response from Allstate Identity ProtectionSep 2, 2025
Thank you for taking the time to leave a review. We're sorry you did not have a positive experience. Unfortunately we were unable to find you in our system as a registered user. If you would like to send us an email at [email protected] we'd love to understand if there is anything we can do to help you. We would also like to add that it appears you are located in the United Kingdom and our service is only available in the United States. If you are using our product overseas the experience would be limited.