Allsecurityequipment Reviews | Read Customer Reviews of allsecurityequipment.com

Allsecurityequipment Reviews | Read Customer Reviews of allsecurityequipment.com

Allsecurityequipment reviews

506 approved reviews, newest moderated first

Curtis M.
Oct 3, 2025
Paid for 2nd day air never got a email…
Paid for 2nd day air never got a email or call that it was not in stock.Will not recommend them to anyone due to the person I spoke with said he would let his supervisor know never heard anything back till today that my order is being sent not a good way to do business 🤬🤬
Response from AllsecurityequipmentOct 6, 2025
Thank you for sharing your feedback. We’re truly sorry for the delay and any inconvenience it caused. The item you ordered is a popular products and briefly went out of stock. As soon as it arrived back in our warehouse, we shipped it out to ensure you received it as quickly as possible. Our team stayed in touch throughout the process, and we understand how important timely communication is. We appreciate your patience and the opportunity to make things right.
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Joseph D.
Oct 2, 2025
User Friendly!
User Friendly! Website was easy to use.
Response from AllsecurityequipmentOct 3, 2025
Thank you for the review! We’re so glad to hear you found our website user-friendly and easy to navigate. At All Security Equipment, we’re committed to making the shopping experience simple, fast, and reliable for every customer.
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Pager H.
Oct 2, 2025
Ordered and shipped fast.
Ordered and shipped fast.
Response from AllsecurityequipmentOct 3, 2025
We appreciate your review! It’s great to know that your order experience was fast and smooth. Providing quick shipping and reliable service is always our goal—thanks for choosing All Security Equipment!
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Alex
Oct 1, 2025
Tracking is Glitchy
Tracking system is not helpful. Tracking through the 'shop' app is a nightmare as it is glitchy and doesn't update. When checking out product, it advertises 'fast' shipping however it is not. Spoken with people and they have all been helpful, however the tracking system is faulty and needs to be improved.
Response from AllsecurityequipmentOct 3, 2025
Thank you for your review. We’re happy to know our staff provided helpful service, but we regret that the tracking system fell short of expectations. Your feedback helps us get better, and we truly appreciate your business.
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Robert B E.
Oct 1, 2025
I will never use this company again!
This whole order process has been a headache. I never received any tracking numbers for my shipment. I contacted support multiple times and was always told they would get back to me, but I finally got a message from them today that the shipment was in route. They provided a tracking number. I clicked on that tracking number and it says the shipment was canceled. I will never buy from this company again! Thank you for responding to my review, but as of this morning, I have still not received my order or a tracking number. Customer Service has not responded when I let them know the tracking I received showed the shipment was cancelled. So while your commitment to improving customer service is great, when will I receive my order, or refund for my order? I will not revise my rating on this review, until this is made right.
Response from AllsecurityequipmentOct 3, 2025
Thank you for sharing your feedback. We understand how frustrating this situation must have been, and we apologize for the confusion around your shipment updates. Our policy is to always provide tracking numbers as soon as shipments are on their way, and we regret that the process felt unclear in this instance. We’re taking your feedback seriously and using it to improve communication with our customers. Thank you for bringing this to our attention, we remain committed to providing reliable service and support.
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David D.
Sep 29, 2025
Item was described in sufficient detail…
Item was described in sufficient detail that ensured that I was ordering the correct part. The shipping cost seemed to be higher that expected.
Response from AllsecurityequipmentOct 1, 2025
Thank you for your review! We’re glad the detailed description made it easy to find the right part and we appreciate your feedback on shipping. At All Security Equipment, we’re committed to accuracy, quality, and great service.
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Rick H.
Sep 18, 2025
Very user UNfriendly
No eta on delivery when I was trying to decide if I needed 2day or ground shipping. Your site kept freezing up on me. An item was left off my order but instead of being able to edit the order and just add the missing item, I had to go back and redo and add the whole order again - which means I also had to go into the cart and individually delete the 4 items in the 1st order attempt. You won't give me tracking info unless I download an app?! Seriously?!!! I hope the delivery process is better than the order process.
Response from AllsecurityequipmentSep 19, 2025
Thank you for taking the time to share your experience. We regret that your order process didn’t feel user-friendly and want to clarify that tracking information is always provided by email without the need for an app. Still, your feedback is very valuable to us, and we’ll use it to improve the shopping experience for future customers. We’re glad you chose All Security Equipment and look forward to showing you the better side of our service with your delivery.
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Arturo M. R.
Sep 18, 2025
How good you are.
The prompt service and your staff professionalism is incredible, especially Agostina who answered all technical questions and immediately mailed ordered product.
Response from AllsecurityequipmentSep 19, 2025
We truly appreciate your kind words! It’s wonderful to hear that Agostina and our team were able to make the process smooth and provide you with detailed support. Thank you for choosing All Security Equipment!
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