Alloy.comReviews of alloy.com

Can I go negative 👎 5 stars ?? Worst return process !! I’ve called several times to check on returns on two different orders and they keep giving the story about 2 weeks and then some after it arrives and by golly you better have some tracking number for everything or else you’ll get some other BS story ... they were good many years ago but now is a scam or they have 3 people in return department.

Recently purchased the tall Blair Pearl jeans. They appear as how they look online, but the quality is subpar in comparison to what Alloy has brought to the table in the past. I realize they sell different brands, but their product sizes are all over the board. I'm 6'2" & I fluctuate between 165 to 173 pounds. Which in comparison to my height, is not a whole lot. I bought these in a size 9, which I consider my comfort zone when purchasing from Alloy. I'm always VERY leery on their sizes. It's super frustrating to me that I wear anywhere between a size 7 & 11. And it's not just from brand to brand... I could purchase the exact same brand in 2 different styles at exactly the same size & one will fit like a glove & the other I can't even pull up past my hips. In this particular case, they are way too big! I bought them on sale for $30, so there is ZERO return policy. Again, so exhausting since their sizes are all over the place. Since I knew I couldn't return them, I washed them as instructed, by themselves due to color run & inside out due to the "punched in" decorative pearls. I soaked them in warm water hoping they would shrink, but still washed them in cool water. I let them hang to about 75% dryness & then threw them in the dryer on medium heat for 20 minutes. The next morning, I put them on for work & they were STILL entirely too large. So, I said screw it, put on a belt & went to work. By the end of the day, I might as well have been wearing joggers. And to top it off, my grey upholstered office chair, is now stained blue on the seat from color transfer even after washing. When I noticed my chair was stained, I took a dry white terry-cloth towel & rubbed it over the backside of my jeans. After 5 minutes... just trying to rub a dry towel on dry denim, the entire towel was completely blue. As a side note, with this purchase, I bought a pair of black high waisted skinny jeans in a size 10, so 1 size larger than the Blair Pearl jeans... And they are so uncomfortably tight, that I won't be able to wear them again either. So in total, 2 pairs of jeans at $30 a piece (and that's clearance price), can't wear either pair again, ruined my office chair with dye transfer AFTER washing & I can't return either of them since there are no returns on sale items. Yeah... It feels super great. Alloy just isn't what it used to be. I've been shopping with them for over 12 years. I used to LOVE THEM! I would constantly tell other tall women, "Check out Alloy! Really good jeans, a huge selection & FINALLY... a company who can dress tall females!!! Quit spending a fortune at the Buckle!!!" I can't say this anymore... whereas, if I saw a tall girl, I would literally go out of my way to tell them about Alloy so they could have a resource for 37" inseam denim. Or at the very least, have a good starting point & experience. These days, I approach other tall gals to ask them where they go to shop. In the last 4 years, none of them have said Alloy. NONE! It's super sad & honestly disappointing. For years, I continuously felt grateful to have a supportive supplier that didn't fault me for being tall by raking me over the coals on price for something that I literally cannot help. You can change your hair, lose weight, make your butt bigger or your chest smaller... Hell, even change your eye color from brown to purple if you want... but you can't change your height. I thought Alloy was a thru & thru supporter of this... But I was wrong. And I'm just one of plenty of tall, strong & beautiful women. It's a shame.

Okay so i NEVER leave reviews for any one. however i have to share my experience because i feel like this company got a bad wrap. Now I'm a tall chick. 5'10"... Im also a business woman so dress pants are a must, well when i wear heels i can make any decently long pair of slacks into capris lol... I googled sites for tall girls and came across alloy, now i hate HATE HATE shopping online so i looked at all the reviews for this site and i read some horrible stuff... one day i said you know what? its my only option... Ive got nothing to lose... plus the order was only 27 and change or so.. i said screw it... now the order did take longer than expected to come in.. however it was the holidays so i let it slide. THESE PANTS ARE HEAVEN SENT. They so long i can wear heels with them and THEY STILL DRAG!!! A TALL GIRLS DREAM!!!! however i must say the fabric is a little cheap but you get what you pay for. A BIG FIVE STARS FOR YOU ALLOY and please don't let these negative reviews stop your business because i am now your number one customer.

My experience with Alloy leads me to believe they are a scam. Their clothes are not sized properly, which means they must be returned, after which Alloy claims the return was not received on time--regardless of how promptly the package was mailed--which allows them to refuse a refund & issue a store credit instead. In addition, this allows them to charge restocking fees, which they charged even on an item they never shipped, & which they also refused to refund. I tried to use the remaining balance/store credit many times, but the # they gave me never worked. Each time it failed, I asked for a refund which was refused. I was actually told the store credit had no monetary value, so a refund was not possible. It wasn't until I got the Attorney General's office of both Pennsylvania & New York involved that the money they so willing took from me actually had monetary value again, & it was suddenly possible for Alloy to issue me a refund check. Coincidence? I think not. Do yourself a favor & stop wasting your time calling Alloy until after you know the attorney generals of PA & NY have contacted them (they will send you written notification). You will be surprised with how cooperative Alloy suddenly becomes!

I used to order from them frequently. It's where I got all my tall jeans. I don't know what happened to this business but I'm done with them. I ordered 2 pairs of jeans, paid a fortune for shipping and received very poor quality product. I returned them via USPS with tracking. They received the package October 16th. I JUST GOT MY REFUND DECEMBER 10TH. Prior to that date, they kept telling me they did not receive them even though tracking showed otherwise. So, I paid too much for shipping, paid postage to return them, and was charged a restocking fee. Never again, Alloy. You've seen the last of me.

Horrible customer service. I've been on hold for 22 minutes, only to be told to leave a message. Pants ripped apart the first time in the wash. Dresses are cheap and ugly. I will never shop here again.

I ordered 3 pairs of jeans. All of the buttons came off. They won't do anything. 2 of the jeans were the same. Style, color, but 1 of them was cut different, so they cut me on the hips. So bad that I can't wear them. Don't waste your money. Hollister has longer lengths, I won't buy anything I can't try on anymore.

I use to love this site. It was the first site where I could find jean long enough. I believe there are new owner. The clothing line has changed. and there is limited availability. Their return procedures are extremely bad and expensive. I returned a pair a jeans and the tracking# shows that it was delivered 21/2 weeks ago and yet I have not received a refund. When I call I always get the same response, "We have to verify the warehouse received it." Heck my tracking# verified that the warehouse received it! This is the third time I have gone through this nightmare with Alloy. Absolutely no MORE orders from me.