AlligatorwarehouseReviews of alligatorwarehouse.com

My chang s were resolved very quickly and with urgency. Thanks to my REP!!!!

Yemi, my agent, was a tremendous help navigating through the purchasing process. She was very knowledgeable, articulate, kind and showed a friendly sense of humor.

I love my suit great customer service quality of the material is top notch am ordering 2 more suits from them great online suit company

Gloria did an awesome job. We were very pleased with her services.

Great customer service skills very helpful and patient.

Do not order anything from this website it's a scam I ordered a pair of white dress loafers on 7/31/25 amount $94.00 #28102 order number have not received or able to communicate with customer service 😔

I ordered a bundle deal on suits at a good price. They immediately debited the payment from my card which usually is not the practice until it is ready to ship. Then nothing, no follow up on shipment or status. Tried email took 3 days to get some bull response about confirming order, then nothing another week. Tried calling phone number and get automated selection but when try an option it rings a couple times and hangs up. Only way they will eventually respond is by email. Then it's a bunch of bull. Second email and it was oh sorry lost your order, please confirm what you wanted, and what suit the presented was much more expensive and not even what I ordered the first time. It has now been almost 3 weeks trying to get a live person but instead you get feed garbage via an email with no real contact name just a representative ID like M1 or F16 and in email header it copies suitsusa.com and MensUSA.com, Suspicious ! I have emailed again showing proof of what was ordered and showing they already got the money so we will see, but I feel I have either lost my money or will have to take legal recourse to get it back. Won't ever buy here again and do not recommend it.

Do not order from this company as you will not get anyone to respond to you if you need to return your item. They have a 15 day return policy which is fine if they responded to you. I have completed their return form multiple times without response, I have tried live chat and followed those instructs again without any response. I have called the company directly and was told to do this online and they hung up on me. I have sent multiple emails again without response. I only wanted to return the suit I purchased that was too large and order a size smaller if they would just respond. At this point I don't trust this company and just want to return the suit and get a refund. Not hopeful!