alliancehempco.comReviews of alliancehempco.com

Response from alliancehempco.comSep 23, 2024

Hi Bonn, We apologize you were not happy with your shipping experience this last order. We unfortunately experienced postal delays, recently. Many packages were delayed in transit with UPS, and we cannot do anything once it has left the building. We understand how frustrating that is, we always do what we can to make it right! We are going to email you a special code as an apology, we hope we get another chance to turn this review to a 5-star experience! Our orders ship out pretty fast. Usually within 1-3 business days up to 3-5 business days. The orders take several business days to travel through the mail, once shipped. This is usually one full week, on average, to deliver to you after you have placed the order. Please check your email for that code. Sincerely, Alliance Team

Response from alliancehempco.comJul 30, 2024

(UPDATED REPLY) Patricia, We are truly sorry you are unhappy. As well as we are a little stumped by your response. We looked at your history. You have been ordering the same two skus for 9 months now, regularly. One being full spectrum CBD gummies, the other our GRAMZ twisted spectrum gummies. Your most recent order were the CBD gummies, which are extremely mild compared to the GRAMZ twisted spectrum, that you also sometimes order. We only wish to resolve the issue for you and provide accurate information. We are very confident there are no issues with the products themselves. We would love to send you a free order of GRAMZ gummies, that you have ordered previously, as these have much stronger effects than the CBD gummies you recently ordered. We appreciate your business & truly want you to be happy either way. Please email us with any further needs or concerns! [email protected] Sincerely, (ORGINAL REPLY) Hi Patricia, It looks like you have been ordering the same SKUs from us for a while & always satisfied. There are no changes to the potency in the gummies you most recently received, they were also the same batch as the order prior. We are sad that they did not seem to work for you this time. Please keep in mind that people’s tolerances can build up and the effects may not be as strong. We highly recommend upping your dose! We do also have other products with even stronger effects that we may recommend. If your tolerance has grown too high for your current product preference. We hope we can offer you something different if upping the dose does not work for you! Sincerely,