alliancehempco.comReviews of alliancehempco.com

Response from alliancehempco.comMar 10, 2022

Thank you so much for the awesome review! We appreciate it greatly, we are honored to provide you products you love!

Response from alliancehempco.comFeb 1, 2022

Hey Cynthia! We emailed you back just a few days ago. We were waiting on a response from you, to see if the package was going to end up delivering or not. Since it was in route. We don’t usually like to send additional boxes when the tracking shows it’s on the way. That will usually end up with multiple boxes delivered! However, in some cases when the package appears to be lost. We will always send out a new box. We are sorry for this miscommunication, we did mention to you that we were happy to send a new package if it never showed up. We can absolutely do that! Please respond back to our email so we can get this sorted out for you ASAP. Thank you Cynthia!

Response from alliancehempco.comJan 27, 2022

Hey Mike! It’s painful to see this one start review. :( We looked at your recent order, we shipped the order within 3 business days. (Currently at a 3-5 business day turn around.) We are not sure where the 11 days is coming from? We have seen delays across the board with all postal services, the package is taking longer to arrive than usual. Unfortunately there’s nothing we can do once the package leaves the facility. We do want to remind you that we recently moved our warehouse to another state! (Still cultivating our Hemp in Oregon). This may also be why you feel it’s taken longer to arrive. Please always reach out to us via email with any concerns. We will always do our best to keep our customers happy!