Kirk W.
Frustrating return policy
Frustrating return policy. Company does not help with return shipping costs which can well exceed $50. They do not care about their customers and offer no help when it comes to return shipping.
Allen Bike Racks are the safest and easiest way to transport your bicycles. Find us at your local bike dealer, or visit www.amazon.com or www.walmart.com to get on the road!
Allen Sports USA (allensportsusa.com) has 10 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Kirk W.
Frustrating return policy. Company does not help with return shipping costs which can well exceed $50. They do not care about their customers and offer no help when it comes to return shipping.
Norman Fineman P.
WARNING ! - it is easy for this product to damage your vehicle I attached the upper hook to the metal top of the rear hatch as directed, this can only be done with the door open (up). I wanted to make sure that everything was aligned correctly so I closed the door with the hook correctly seated. The door closed and broke a large chunk out of the top fairing (an expensive part on my Volvo XC90). At this stage, I removed the device and requested a refund as it was clear that the side hooks would have caused damage to the rear glass which is overlaid on the metal door frame. NOTICE - neither the manufacturer nor Amazon would take responsibility for the damage to my new vehicle. They rely on the "small print" to excuse themselves from liability. Buyer beware!