alldataresource.comReviews of alldataresource.com

I placed an order with this site after finding it in Google Shopping. TrustPilot reviews were good, so I went ahead. There was no estimated delivery date, so I wrote the company to ask when I would receive the order. They said they would check and get back to me. There was no further response until, 6 days later, I wrote again. Then they said it was "currently marked to ship out within the next 1-2 business days." 9 days later, I have still not received it. I'm not yet certain if I have been defrauded or just lied to, but either way I will not be using this site again. PS: After posting the review the company acted quickly to ship the product and provide compensation for the delay. That showed character. I'd have preferred attention before posting, but they did make it right.

I like it. It's helpful.

The shipping fee is too high, if consumers can order from Amazon, we will get a more efficiency order process

DO NOT ORDER FROM THEM! I ordered a $400 security equipment 6/6/25 at 12:45pm but received an email saying order was placed on hold. I accidentally mixed up the billing and shipping address (I moved). I called AllDataResource, selected #2 but automated voice said "no representatives were available to take my call" before it even started to ring... After leaving a voicemail, I emailed them what happened with the correct info. They got back to me as "Vision Ecom LLC" saying they would correct the info. They never corrected the shipping info but they made sure to correct the billing info. The item was shipped 4 days after speaking to them and I realized it was going to the other address I emailed them and they said "I thought I did let me check," and never got back to me while continuing to ignore me. I had to pay $60 to have the item mailed to my address. I let them know and they said they would refund the shipping expense. Received and receipt but never any money and now they're completely ignoring me another $37 shipping charge was added because of reasons unknown. If you already order something just cancel it before they ship. Edit: My advice still stands. Please take your time to read my edit. Some of the great things about All Data Resource, As you see they finally responded to me which I'm grateful for. They do have a fast response time, though customer service and detailed info on what is going on and how they will proceed need work. I'm also grateful they refunded the $60 and $37 shipping correction fees. I have also received my order the box was beat up but thankfully the equipment was undamaged and working. Now, they are leaving out info I think potential customers should know about. For one, it's seems to be instant on my end too. When they first refunded the $60 it was retracted by them I called my bank for proof as well as have a $40 refund that stayed on there from a few hours after my first review 3 days ago till this very day June 19th. Regardless both the $60 and $40 shipping fees have been successfully refunded. 2. They responded to my review first before actually responding to my email like it should've been in the first place. Sad it takes a review to get their attention when they had a few days to respond to my email. They tried to blame me like I don't have receipts of our emails and times. The sad thing for companies that don't have people on the phone to take a calls is emails are left as evidence. 3. Yes I mixed up the billing and shipping info as I already told them and you reading this review. What they failed to clarify is that the order did not process because the order was placed on hold because the billing info was incorrect. So the order couldn't have processed since there were no funds being sent until after they corrected the billing info. I literally called, left a voicemail and emailed them on the mistake and with the correct info not even 20 min after receiving the "order placed on hold" email. Which was on the same day the order was made. They had plenty of time to correct the mistake and I was patient enough to wait and trust them. While I waited all I did was ask for some clarifying questions for details on the matter which they responded to generically and vaguely. A simple "yes, we will be that corrected it will take a blank amount of time for the info to be corrected by us, or our billing department. In the mean time feel free to reach out to us with any concerns." I will be giving them 3 stars. I understand this wouldn't have happened if I had the correct billing and shipping address but I gave them ample time while I received vague responses. I know these are rough, busy times but their customer service needs some help and training. I won't be doing business with them again. If you have an issue make sure you email AllDataResource.com (don't bother calling) be patient but ask for more info on how things are going to be handled when they do respond.

Item was shown in stock on the website but was not. Had to wait a couple weeks for it.