AliMedAliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
AliMed (alimed.com) has 751 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Health Equipment · North Adams, Massachusetts
Excellent
Health Equipment · Sudbury, Massachusetts
Excellent
Health Equipment · Concord, Massachusetts
Poor
Health Equipment · Aliso Viejo, California
Excellent
751 approved reviews, newest moderated first
Ray H.
Alimed helped me avoid surgery with a product.
Response from AliMedMay 22, 2018
Hi Ray, At AliMed, we aim to sell high-quality products that aid someone in any stage of their recovery process. Knowing the product you purchased helped you avoid surgery is amazing, and we are glad to have been able to assist you. With appreciation, The AliMed Team
customer
Very easy to work with, my delivery arrived very quickly and was correct.
Response from AliMedMay 22, 2018
We appreciate you taking the time to leave feedback for us. At AliMed, we pride ourselves on exceptional customer service and responsiveness for customers. We are glad to hear that this is the experience that you've received. Thank you, The AliMed Team
THIAS PARHAM, Purchasing Agent Detroit V.
While my overall customer service experience with the company is usually GREAT! The last month or month and a half I have been trying very unsuccessfully to receive an Return Authorization for a device that the manufacturer (at the request of AliMed) sent to the veteran twice. The order was duplicated in error and the error has not been corrected, nor have I received any indication the status of the return and subsequent credit.
Response from AliMedMay 16, 2018
HI Thias, Thank you for providing feedback for us. We apologize for the inconvenience that you've received while trying to receive a Return Authorization for an order of yours. Your information has been passed on to our customer service team for review and we will have someone reach out. In the meantime, should you have any other additional questions please email: [email protected] Thank you, The AliMed Team
customer
Helpful sales people and easy pickup.
Response from AliMedMay 14, 2018
Thank you for providing such great feedback for us. AliMed strives to make the ordering process as easy as possible, and we are glad to have met that mark with your order. Looking forward to doing business with you in the future, The AliMed Team
Ed L.
Very good! But more sizes would have been better - L, M & S.
Response from AliMedMay 8, 2018
Hi Ed, Thank you for taking time to write feedback for us. AliMed tries to ensure that the product offering we have aids any customer that purchases from us. We do hope that you were able to find a size that best suits you with the product you purchased. Sincerely, The AliMed Team
customer
The website was not working so I had to call to order. The person I reached was very helpful and knowledgable.
Response from AliMedMay 8, 2018
Thank you for leaving a review for AliMed. We apologize for the inconvenience that you had while placing your order online. However we are pleased to hear that when you called in, the representative that you reached helped you. At AliMed, noteworthy customer service is what we strive for. With appreciation, The AliMed Team
customer
I have always had good experience with your company. Ashley was wonderful!
Response from AliMedMay 4, 2018
We are glad to hear about your experience with AliMed. Knowing that you were met with great customer service every time is certainly what we like to hear. Looking forward to doing business with you in the future. The AliMed Team
customer
The knee brace I needed after knee replacement was $65 dollars higher on the manufacture's website and $50 higher on a major discount store's website. When I talked to customer service, I could not believe how personable they were. It wasn't a call center. It was someone who actually knew exactly what I needed to order and there was not a language barrier; well, unless you count my southern accent a language barrier. But seriously, I could not have had better service. I have recommended others to AliMed. I definitely will be using them, again.
Response from AliMedMay 4, 2018
We appreciate you taking the time to write such a nice review for AliMed. We are pleased to hear we were the best price out there for the brace needed to aid in your recovery. AliMed prides itself on its customer service team, and thinks of it as the hub of the company. Exceptional customer service is what we aim for every time, and knowing that's what you received shows us we are meeting our mark. Looking forward to doing more business with you in the future, The AliMed Team