Brenna R.
DONT DO IT!!!
This was quite a long process that ended with still not having straight teeth. It took months to get a working mold of my teeth even though I did it through zoom with them and they approved it each time. They then make you pay for more supplies each time even though the molds were approved by them each time. My bottom mold never ended up working and I just had to go with my top teeth. Then I had two retainers that were morphed and when I would put them in they would go in on the front but be completely off the back of my teeth and then i would push it in the back of my teeth and it would pop completely off the front of my teeth. I had not even taken the retainers out of the box they were shipped in so there was no reason for them to be morphed. I brought this up and they offered no helpful solutions to my issue. I skipped the retainer because there was nothing else to do and now it won’t fit properly and I can’t move on to the next one. I have emailed countless times and they do nothing. Please yall do not waste your money.
Response from ALIGNERCOApr 8, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right. Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you. Looking forward to assisting you and getting you back on track with your treatment!