ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
alignerco.com
Website
alignerco.com
Category
Dental Services
Location
Hicksville, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ele in chat was exceptional help! I had issues with check out that helped me through as well as gave me a little bonus gift with my order! 10/10
Response from ALIGNERCOJul 30, 2025
Thank you so much for the kind words! We're thrilled to hear Ele was such a great help — we'll be sure to pass this along! 😊
DL
Drew L.
Jennifer was pleasant,gave good insights on the product Jennifer was extremely helpful and very reassuring!!!
Jennifer was pleasant! she took her time with me! she gave great instructions on each step in the process of the molding! and showed me why I should me the benefit of the night time over the day process!
Response from ALIGNERCOJul 30, 2025
Thankyou for the kind words! Customer satisfaction is our first priority.
KR
Kimberly R.
Very quick to answer
Very quick to answer. Answered my question.
Response from ALIGNERCOJul 30, 2025
Thankyou! We are always available for you.
CH
Carmen H.
I needed to speak to customer services…
I needed to speak to customer services and chatted with Elle. Elle was extremely courteous and managed to provide the exact information I wanted, while keeping me updated at regular intervals. I was very surprised by how quickly and efficiently my query was handled.
Response from ALIGNERCOJul 29, 2025
Thank you for sharing your experience! We’re delighted to hear that Elle provided you with helpful and timely support. We’ll be sure to pass along your kind words to her. If you ever need anything else, we’re here to help!
MJ
Maria João V.
Demorou uma eternidade a chegar
Demorou uma eternidade a chegar, para além do valor que falam no site, esquecem se do valor do IVA que nos é pedido quando chega a primeira parte da encomenda. Estou no 11°alinhador e não fica encaixado na perfeição, mesmo usando os outros corretamente. Nunca tive acompanhamento após receber a encomenda para estes problemas.
Response from ALIGNERCOJul 29, 2025
Thank you for your feedback, and we're sorry for the delays and the unexpected VAT charges. We also regret to hear about the fit issues with your aligner and the lack of follow-up support. Please contact our team so we can assist you directly and ensure your treatment stays on track.
CG
candela G.
Complete experience
Hasta el momento, todo fue excelente y super fluido, solo hay que tener paciencia. Realice la compra el 07/9/25, recibi el Kit de impresion el 07/19/25 y las envie el 07/23/25, hoy 8/1/25 me confimaron que las recibieron, el 8/12/25 me enviaron el proyeccion 3D y al dia siguiente lo aprobe, y finalmente el 9/8/25 recibi mi primer juego de alineadores, la herramienta para sacarlos y un par de chewies, el 29/9 recibi Recibi las fedulas del 2 al 5 y el kit de blanqueamiento y el 11/11 Recibi todos los alineadores y un juego de retenedores, siempre el chat con Ele me resolvio todas las dudas hasta el momento, mantendre actualizado mi experiencia, por el momento muy agradecida.
So far, everything has been excellent and super smooth; you just need to be patient. I made the purchase on 07/09/25, received the impression kit on 07/19/25, and sent it back on 07/23/25. Today, 08/01/25, they confirmed they received it. On 08/12/25, they sent me the 3D projection, which I approved the next day. Finally, on 09/08/25, I received my first set of aligners, the tool to remove them, and a pair of chewies. On 09/29, I received aligners 2 through 5 and the whitening kit, and on 11/11, I received all the aligners and a set of retainers. Today, 02/18, I requested my refinement. The chat with Ele has always resolved all my questions so far. I will keep my experience updated, and for now, I am very grateful
Response from ALIGNERCOJul 29, 2025
Thank you so much for your kind words! We're glad to hear everything has gone smoothly so far and that Ele was able to assist you effectively. We look forward to supporting you throughout the rest of your journey. Don’t hesitate to reach out if you need anything!
ME
Michelle E.
Great experience
Great Service, Affordable Price, and Super Helpful Team
We’ve had a great experience so far with Alignerco. The process was simple and fast — they sent the impression kit right away, and we were able to do a virtual session to help us through it, which made a big difference. The support we got during that step was amazing.
Harry was the person we worked with, and he was so polite, patient, and informative. He really took the time to answer questions and made sure we were comfortable with everything.
We’re just beginning the treatment, but the level of service and professionalism we’ve seen already is impressive. Plus, the price is very reasonable compared to other aligner companies. Definitely recommend!
Response from ALIGNERCOJul 29, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that Harry and the team provided you with excellent support and that the process was smooth and comfortable. It’s great to know you’re happy with the service and pricing. We’re excited to be part of your treatment journey and are here for you every step of the way.
AR
Ariah
Overall it was not a bad experience…
Overall it was not a bad experience even though I am not continuing with AlignerCo, no fault to the company. Service has been good and I really have nothing negative to say only that the process to get a refund has taken a few months and counting. Definitely take your time and consult with a dentist before hand to make sure at home aligners are a best fit for you.
Response from ALIGNERCOJul 29, 2025
Thank you for your honest feedback. We’re glad to hear you had a good experience with our service, though we’re sorry the refund process has taken longer than expected. We appreciate your patience and will work to improve this. Your advice to consult with a dentist beforehand is spot on, and we’re here to support you whenever you need.