ALIGNERCOReviews of alignerco.com

Stacy was very nice and very helpful thank you Stacy

Ele the chat specialist is amazing. Any questions or concerns he is willing and provides me with the most information as possible. He has been with me every step of the way since starting the process. My experience so far has been great I can’t wait to receive my aligners and start my process. Did the 3d scan at an extra cost but totally worth it than doing the impressions since it makes the process faster and easier.

Stacy was very nice and helpful with this process.

Throughout my process Ele has been great. They took ownership and have been providing me personalized service throughout this journey.

AlignerCo and Elle have been amazing so far. Highly recommend

Excellent! Much easier than I expected!

I am very dissatisfied with the customer service from this company. I’ve been communicating with them via email for weeks about the shipping of my second set of aligners. I made it very clear that my last set of aligners had broken, yet every time they respond, they continue to tell me to “wear my last set” until the new ones arrive. I’ve repeated multiple times that the last set is broken, but the issue has not been addressed. Because of this, I’ve now been without aligners for over three weeks, which creates a serious risk of a lapse in my treatment. The lack of urgency and failure to properly address my concerns is extremely frustrating. Customers who are relying on aligners for consistent treatment deserve better communication and accountability.

Very helpful and very understanding of what needs to be done to help correct my smile.