ALIGNERCOReviews of alignerco.com

Great call experience with Stacy! She made it easy to do my impressions over video (definitely do the video call). So excited to get my aligners and start treatment!

Had a great experiencing with the aligner fitting with Harry Smith. Patience and we got the job done properly.

Great Experience!

Stacy J was very professional and patient with me while I created my impressions for my aligners. She also let me know about how long the future retainers last and bulk purchasing options to avoid issues if one breaks etc. I found this very helpful! She was a pleasure to work with on this!

Great service and amazing results. I’m so happy with how my teeth turned out!

This company is a scam. The only reason why they get a few good reviews is that they push people to give reviews very early in the process. I refused this and said I wanted to finish my treatment before giving a review and the got really grumpy about it. As I has special difficulties with my teeth, I sent them photos up front and they confirmed this was not a problem and that they had corrected much worse teeth before. When I asked about the payment they promised that if they couldn't fix this, they would refund me the full amount. So I paid and did the impression. After that they sent me a consent form, a contract, which was very unprofessional, and demaded things which should definately have been asked before payment was made. When I said I didn't want to sign, they said that wasn't an option as I would loose all my money. So I signed, and later was told they could only adjust my upper teeth, not bottom. As any professional would say, both upper and bottom teeth needs to be done together, they are part of the same month. So I said I wouldn't do any. When I asked to get my money back, they said they will still charge for the impression kit, which is not what I was told at the start when we deiscussed the first photos. After much back and forth they agreed to repay me the full amount, but since then they have done nothing. It's been months now and they still say the case is with the finance departemnt, but refuse to put me in direct contact with the people there. I have still not got a single dollar back from them. I am considering legal action and would love to hear from everyone who is interested in doing this together. Companies scamming people like this should not be allowed to operate.

Jennifer Walker was very helpful and knowledgeable.

Jennifer Walker is the best patient and knowledgeable. Bright and friendly, a joy to work with.