Aligned Labs is a data platform powered by a community of leading experts across academia, government, and industry. The company partners with the world's leading AI labs to train, evaluate, and improve frontier AI models.
Aligned Labs (alignedhq.ai) has 44 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
alignedhq.ai
Website
alignedhq.ai
Category
Colleges & Universities
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I worked with Aligned Labs as an expert consultant in biology, and the experience was fantastic from the very beginning. The onboarding process was smooth and well organized. Miya did a fantastic job guiding us through every step and making sure I had everything I needed to hit the ground running.
From there, I got to work on a genuinely challenging project that pushed me and kept me engaged. I learned a lot along the way and felt productive throughout. One of the highlights was working with very talented people. I had really interesting scientific discussions with other peers, and those exchanges made the work even more rewarding.
Overall, it was a great experience, with a smooth start, meaningful work, and a team that values real scientific exchanges. I would happily recommend Aligned Labs.
TI
Tiffany
Easily the best company to work for!
Easily the best company I have ever worked for, hands down. They always appreciate my hard work and everyone I have ever met here has been incredibly friendly and helpful. Everyone really makes you feel part of a team! They believed in me when I didn't believe in myself and I was honoured to be promoted by them last year. I am grateful to be a part of this company and I am proud to work for them.
The payment is always on time (every 2 weeks) and their rates are much higher than the minimum wage. I feel appreciated and all the staff are helpful, even the managers. I would definitely recommend this company!
JD
Jessica D.
Working with Aligned...
Working with Aligned...
Nothing short of amazing. I have learned quite a bit and am excited to add this experience to my resume.
RA
Ram
Fair Pay and True Respect for Expertise
My first month as an SME Reviewer with Aligned Labs has been great. Management is fair, and payouts are reliably early. They offer competitive rates that respect the skill sets of academics and experienced professionals. The work is challenging, but support and open communication are always accessible. Highly recommended.
AN
Anonymous
It is a good place to work
Pros:
1. Leadership is open to suggestions from reviewers and writers on how a particular domain should proceed. Letting the experts fine tune the tasks/reviewing improves quality
2. Leadership respects fellows time and reward time spent on tasking/reviewing.
3.Leadership promotes a respectful and collaborative environment. When there are contentious issues between writers and reviewers, leadership is quick to remind all of the respectful and professional culture they are trying to promote.
Cons:
They only recommendation I have is for the leadership to make sure all reviewers align well on the project guidelines so that writers are not confused and frustrated. Some of the reviewers may not be well aligned on these.
BE
Ben
Unreliable Company & Repeated Payment Issues
Several fellow scholars and I worked for Aligned on multiple AI training projects, but we repeatedly experienced payment issues.
During the training calls and in the written guidance, the project manager, Miya Badley, provided instructions that we found confusing and, at times, contradictory. This caused considerable difficulty throughout the projects.
We also received different explanations from the COO and co-founder, Tyler Garvin, whenever payments were due. On some occasions, he said the company was making changes to its payment processes. At other times, he said Aligned’s payment vendor, Stripe, had placed a hold on the company’s account while reviewing a transfer or had flagged the account.
The repeated payment problems and inconsistent explanations left us deeply concerned about the company’s reliability and treatment of its workers. Based on our experience, my fellow scholars and I do not recommend working with Aligned AI Labs. We are sharing this to make others aware of the issues we encountered.
Response from Aligned LabsJul 15, 2026
Hi Ben,
Thank you for the candid feedback. I'm sorry the payment timing and some of the project guidance caused frustration. That isn't the experience we want for any of the experts on our platform.
To be accurate about what happened with payments: last month we went through a short stretch where a payment-processor review held up one of our transfers. We made sure to immediately communicate that delay to all impacted experts, along with the steps we were taking to address it. We've since changed how we handle payouts to prevent it from happening again. That's the only time a payment has been delayed, and every expert affected was paid in full within a week.
That doesn't undo the difficulty you ran into, and I'd like to close out anything still outstanding for you. Please email me directly at [email protected] and I'll personally make sure to address any specific concerns you might have.
On the project instructions: Frontier projects with the leading AI companies are very challenging. They have complex requirements which change frequently as the AI company’s researchers learn from each project and adjust their priorities. With each change, it’s not uncommon that certain requirements are reversed entirely, which can often make the projects feel confusing and the instructions contradictory. We can’t prevent those shifting requirements, but we do our best to communicate those changes as clearly as we can. That is why our team keeps a change log on all project instructions, communicates every change to the message boards, and holds weekly office hour video calls.
I’m happy to review any specific project related concerns you have and will, of course, take that feedback seriously to ensure we can improve the experience for you and other experts on future projects.
— Tyler Garvin, COO, Aligned
OS
Oracle S.
Can’t be more satisfied with Aligned
Can’t be more satisfied with how this project is organized. The transparent communication, quality of support, and overall fairness - especially when it comes to compensation - really stand out (and that’s rare, believe me). The people and culture make it even better.
There’s honestly nothing negative I can say about Aligned.
Special shoutout to Tyler (COO/co-founder) - incredibly helpful with even the smallest day-to-day things, despite his position. That kind of attitude sets the tone.
All of this makes you want to show up and do your best work representing Aligned.
Thanks, guys. I mean it.
ST
Stefania T.
Highly recommend
I've been working for Aligned for over two months, and my experience so far has been extremely positive: remarkably streamlined recruiting and onboarding process, clear and transparent definition of objectives and constraints, fast communication, prompt handling and resolution of problems, and, last but not least, always accurate and timely payments. So far, I can only highly recommend working with this company!