customer
Excellent customer service
Excellent customer service
Response from alicemushrooms.comJan 5, 2026
Thanks so much for sharing! Appreciate you :)

We started alice with one clear mission: to create a daily mushroom ritual that is both effective and delicious.Alice gives people what neither the pharmaceutical industry nor supplements have provided: safe, effective consumables that pair long-term benefits with immediate boosts to cognitive functioning. All in one chocolate bite.We spent two years working with homeopathic doctors, teams of formulators and chocolatiers to create something powerful and delicious—part of a wellness routine that you can look forward to each day.Our decadent chocolate supplements combine the best fruiting-body mushrooms with the best nootropics and adaptogens. This union pairs the long-term benefits of mushrooms with the immediate effects of the nootropics, and keeps you on your journey into the delights of fungi. The result: an indulgent daily routine that’s good for you and only gets better with time.
alicemushrooms.com (alicemushrooms.com) has 97 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
97 approved reviews, newest moderated first
customer
Excellent customer service
Response from alicemushrooms.comJan 5, 2026
Thanks so much for sharing! Appreciate you :)
Diane D.
Customer service is excellent. The issue I encountered when setting up my subscription on the website was resolved quickly. The treatment I received (as well as the product) convinced me that the company has high standards for their customer service.
Response from alicemushrooms.comDec 29, 2025
Thanks so much for sharing! We love our customers :)
Mary
What is not to love about Alice Mushrooms, the staff, the ease of communication, the generosity, the products oh my - absolutely have changed my life.
Response from alicemushrooms.comDec 29, 2025
Thank you so much for your support! We appreciate you!!
Maria
I have tried them for a couple of days at this point and i honestly feel like I just wasted my money. Didn’t feel anything with any of them. Again just a waste of money.
Response from alicemushrooms.comDec 29, 2025
I'm so sorry to hear that alice wasn't a good fit for you! Our chocolates are meant to be taken daily (just like a supplement!) for at least 3 weeks to give the functional mushrooms time to build up in your system. When incorporated into a daily routine, the mushrooms’ nutrients compound in your body and become more effective (and noticeable) with sustained use. That said, we have a 30-day guarantee on our chocolates, so please reach out to us at [email protected] for help with a refund :)
customer
Website is easy to navigate. Order was processed and shipped quickly. I had a follow-up question and response was timely.
Response from alicemushrooms.comDec 29, 2025
Thanks so much for sharing this feedback!
Yoda
From the start your ads are awesome. Fresh, clean, new. Your site is easy to navigate, within seconds of arriving you know where to find what, how to get in touch with someone if need be and how to purchase. Lots of choices for whatever you require your mushrooms to do for you, any need is met. The customer service is where they had me, I emailed in, so amped that I finally decided to order and was met with an actual person emailing me back. 🍄🍄Obviously mushrooms are for everyone, how you decide to consume them is your choice. Alice mushrooms are for you!!
Response from alicemushrooms.comDec 29, 2025
Thank you for sharing your experience! So happy to have you in the alice family!!
Marlee C.
i had a play package and they responded very quickly and handled my situation very well and time efficiently. and they were very nice too
Response from alicemushrooms.comDec 19, 2025
So happy we could help! Thanks for sharing :)
Austin G.
Jess did amazing, she happily helped get me a new order priority shipped to me at no expense, even though the fault was on UPS and not them!
Response from alicemushrooms.comDec 19, 2025
We're always here to help! Thanks so much for sharing your experience :)