alicemushrooms.comReviews of alicemushrooms.com

The Nightcap chocolates work great. I spent $130 for a 45 day supply. How could they improve? 1) respond to email. I have sent several emails. All I have seen in return is the auto reply you get when sending. I have received zero answers to my questions. 2) Add a phone number to call since neither email address is responsive. 3) Be honest (yes, honest) regarding shipping times. It really takes weeks to ship an 8 ounce package in the US these days?

So far, no response or order updates, and I spent $125.

My issue isn’t with the product itself…it’s with how this company handled my subscription and money. I originally bought Alice Mushrooms in a store, liked it, and subscribed for a month or two before deciding it wasn’t for me. I canceled my subscription and received confirmation, yet almost two months later I was charged $98 for an order I never received. I was then told I had been refunded, but the refund never appeared, leaving me no choice but to dispute the charge with my bank. The product may work for others, but the way this was handled was completely unacceptable. I would be very cautious about subscribing

Never received the product. But get billed.

Order placed and card charged. Waited a week for some shipping notification or other message. Sent a message to the support email and almost a week without any response, so going on two weeks without any communication.

I ordered Alice 10 days ago (over $100 worth) and my order still has not shipped. I reached out three times and during the one response I received (now a week ago), I was only told it will “ship soon.” Terrible customer service experience.

I have not received my order, and no one is responding to my emails. The tracking hasn't updated once, but every time I check it says "en route" with the exact date and time of when I'm checking. So sketchy. There is no customer service number to call and no one to get back to me about a refund.

They refused to fill my order and never sent the product. The customer support at info at alicemushroomofficial dot com was fast to request payment, but never delivered my order and will no longer respond. I requested information and/or a refund and they did neither.