Diane M.
I really like your products but customer service was lacking this time
I really like your products. My issue was with two sales being offered within seconds of each other. One was for 30% frm Alpha Vitamins then 20 seconds later I received a timed offer from Lawrens offering 50% off. I live in Canada and pay a hefty exchange rate and also have it shipped to a US post box for an added fee. I realize this all took place at holiday times, but I immediately emailed and asked for the higher discount amount to be applied which I did not receive a reply to. I would appreciate a response. Thank you
Response from Alfa VitaminsFeb 18, 2020
Diane, We are sorry you missed the Holiday discounts. We encourage you to sign up for our newsletter which announces futures discount dates and amazing promotions. We were not able to reply to you on New Year's day because we were closed so our employees could celebrate the holidays with their families. Also, Lawrens® cosmetics it is a separate Brand/company, we only sell their creams on our website. Their sale offers are not the same as ours. Thank you for shopping with us!