Alex and AniReviews of alexandani.com

The engraving on the new” made to order “bracelets come out terrible. Light and super small. They will not return which I knew when purchasing but since I’ve bought a ton of bracelets in the past with this company I had trust. They did nothing to compensate. Not even a discount to buy something else.

I really like their bangle bracelets. I began purchasing them in 2016. However, the charms fall off because the link to hold the charm is not welded on. When the problem first started I was able to return it. Then it became I am really sorry I can buy another one and lastly they offered me a new link to put it on myself again this means it is not welded. When I asked if they could have it welded on the answer was of course NO. I have lost 3 charms and 2 others have fallen off. I purchased all of my bracelets )approximately 10 -12) of them at the Lenox Square in Buckhead, GA. The last store that I went to and they gave me the link to do it myself was at Perimeter Mall in Atlanta. So I am very disappointed to say the least.

They r scammers. I bought a string bracelet for $20 and they had the nerve to charge me $21 for shipping. They told me I had it expedited. I’m not stupid. Plz do not allow them to be on the internet to keep scamming people. My husband called them and they were rude and did not want to know anything. Plz get rid of those thieves 👹

I received my chain link bracelet. I was disappointed it wasn't shiny silver. And it's worse now for the wear. I've been wearing soon as I got it, for couple weeks now. Whatever it's painted with is wearing off fast. I don't recommend this company's jewelry, not worth 10$, much less the 40$ I paid.

I never received my charms from them and when called to get help, I was told it’s nothing they could do about it.

Yes, I read that shipping could be delayed because of Covid, but that did not pop up until after I had selected and paid for my shipping method. Still has not arrived, have to return and buy different gifts for tomorrow graduation.

These products are garbage..... looks nothing like the pictures looks like something you can buy from the dollar store they won't refund me my money I paid over 100 bucks for this crap.... and all they say is we can give you a gift card!!! I don't want a gift card I will never buy from them again or recommend to anyone else!!!

I just received my Alex and Ani stretch beaded bracelets. I ordered 2 one for my best friend and one for me. The beads are so small it’s ridiculous, this product is truly misrepresented on their website. In the description it said fits 6-8” wrists. That’s not true either. It’s snug on my 10 year old 80 pound neice, who I gave it to because it does not fit an adult. I frequently purchase Alex and Ani and I’m always satisfied but this one was a definite dud. I will never order from the website anymore I will continue to shop in the store for future purchases.