Kunde Alexander Z.
Late shipping
The quality of the boots is very good - it has to be as they are quite expansive. But it took them almost a month to ship my order. I was not informed about the delay.

Fashion Design
FASHION LAB (alessandrovasini.com) has 586 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Research & Development · Wyoming
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Research & Development · Denver, Colorado
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Research & Development · ST PETERSBURG, Florida
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Research & Development · Washington, District of Columbia
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Showing 15 reviews with 3 stars · Clear filters
Kunde Alexander Z.
The quality of the boots is very good - it has to be as they are quite expansive. But it took them almost a month to ship my order. I was not informed about the delay.
Lisatribeca
Shoes are beautiful color; sizing is a little off, with tight fit at the heel and a little wide in the front, but a quarter size different; however, as I wear them and break them in, they are wonderful and the color is stunningly beautiful. Shipping was long ... even with this, they are unique and beautiful, I am going to order another pair.
The N.
I ordered a pair of jeans that I WANT SO MUCH !! On September 9th 2022 It is now October 4th 2022 & after several emails I have only received one response 3 weeks ago telling me that my order was delayed but would be delivered in two weeks that has come and gone and I have sent 3 emails since then and I have yet to receive an answer !! I just want my JEANS PLEASE !!' HELP Jackie Horvath Pittsburgh Pa
Robert D.
If an order is going to be delayed because you all are on vacation, it would be nice if you would let people know that before they start wondering where their order is.
Response from FASHION LABSep 6, 2022
Hello, we are sorry of your disappointment but please note that we are not in vacation. We have offices in the USA and in Italy. We sent communications about possible delays during the month of August and we also had a permanent note on the banner of the website. We offered a 15% discount throughout the month of August because of the longer delivery time.
Glen A.
Great quality and beautifully made. The only issue is the three pairs of boots all in a mens size 8, two pair are on the larger end of that and one pair is super tight, but they all say Men’s 8. Definitely smaller than an 8 and definitely larger than an 8. So if anything it would be nice to have better consistency with the sizing. That’s the only thing that makes me hesitant in purchasing another pair.
Response from FASHION LABSep 6, 2022
Hello, we believe there is some confusion here. We see you are writing a review for order #3593 which is for a boot in size 40.5, it is not a size 8 and is only one pair. We see you only have another order with us and was for a size 41.5. You did purchased different sizes from us.
naoki
I don't know if it was because it was a leather product, or if it hit somewhere or because of the shaking during delivery, but there was a dented part.
Michael S.
The boots arrived. Alessandro Vassini redeemed themselves and got the shoes to me, apprising me in the 10 days of their progress. The boots are genuinely sexy. _____ I purchased the shoes nearly 2 weeks ago. They haven't arrived. I have sent you 2 emails and received no response. As it stands... you have my money (a great deal of it for a pair of shoes). I have no good. And no communication from yourselves. Please help me understand why I am bothering with this assessment? Michael Schoch
Response from FASHION LABMay 16, 2021
Hello Michael, We think you are not receiving our communications. Please check your spam folder as most likely all emails are ending up there.