FASHION LABReviews of alessandrovasini.com

Pessimo servizio di custumer service

I still didn’t get the glasses color glasses is order ! You guys ship me the glasses in a nice Time thanks but not the glasses I want it

Not worth the money. The Juan boots got damaged after walking in them for 15 minutes in total. The reply I got after my e-mail: these are fancy shoes not meant to walk on a stone surface. Why on earth would I pay €610 for shoes that I can't wear outside?! Second time there appeared air bubbles after they got caught in the rain (after I waterproofed them). I have Gucci shoes that look better after wearing them for 6 years compared to a couple of days in these shoes. Unfortunately they did not offer a return or (partial) refund after seeing the pictures.

Very slow shipping times. Plan for plenty of lead time before the order is shipped.

poor follow up I have purchased a pair of boots on "pre-order" condition. In web-site says "it may take up to 3 weeks". One month passed, i did not get the items and nor clear dead line. I had to follow up myself on the delay and ask questions. The dead line has no dates, all i got is excuse that they are too busy at the moment. The product has high value which is not matching the service. I regret that i placed my order. Please respond by e-mail with the proper information. Thank you

Super super late - I had to ask for here my order was. I ordered 17 august

Great looking shoes. However, they are rather uncomfortable to wear

You should not send emails that goods have been shipped when they have not. It’s poor customer service .